Account Director

Enet; Dublin; Hybrid; EUR 120,000 - 170,000; Full time

Benefits offered by this job

Pension scheme

Health insurance

25 days annual leave

Birthday day off

Hybrid work model

Training support

Volunteer days

EAP

Job summary

Enet is seeking an experienced Account Director for its Wholesale Telecoms division. You will manage and grow strategic wholesale accounts, drive revenue, and lead cross-functional collaboration without direct reports, reporting to the Head of Client Development and Growth.

Key duties include developing strategic account plans, pursuing new business, negotiating with C-level executives, and maintaining a robust sales pipeline in our CRM.

Qualifications

• Minimum 9 years in wholesale telecom account management or similar role.
• Bachelor’s degree in Business, Telecommunications, or related field.
• Experience with wholesale voice and broadband is an advantage.

Responsibilities

• Develop and execute strategic account plans for high-value wholesale telecom customers.
• Identify and pursue new business opportunities to meet revenue targets.
• Provide strategic insights and recommendations to senior management on market trends and customer needs.
• Lead complex negotiations and close high-value deals with C-level executives.
• Collaborate with internal teams to ensure delivery of customer solutions and high satisfaction.
• Plan and execute monthly, quarterly & annual sales targets.
• Learn and master enet services, products and benefits to drive growth.
• Develop and maintain pipeline and opportunities in enet’s CRM.
• Ensure all sales orders meet finance and sales requirements.
• Represent the company at industry events to build brand awareness and generate leads.

Skills

Account management

Wholesale telecom

Strategic planning

Negotiation

Leadership without authority

Customer relationship management

English communication

Education

Bachelor’s degree in Business/Telecommunications

Tools

CRM software

Job description

We are seeking an experienced Account Director to join our Wholesale Telecoms division.

As the Account Director, you will be responsible for managing and growing strategic wholesale accounts, retaining existing business, developing high-level business opportunities through excellent customer relationship management skills and detailed account development planning.

This role does not include direct reports but requires exceptional leadership skills to influence cross-functional teams and stakeholders. Reporting to the Head of Client Development and Growth, the Account Director will place emphasis on developing strong working relationships with local/international clients and contributing to the overall success of our telecoms services.

Key Responsibilities:

• Develop and execute strategic account plans for a portfolio of high-value wholesale telecom customers

• Identify and pursue new business opportunities to meet and exceed revenue targets

• Provide strategic insights and recommendations to senior management on market trends and customer needs

• Lead complex negotiations and close high-value deals with C-level executives

• Collaborate with internal teams to ensure delivery of customer solutions and maintain high levels of customer satisfaction

• Assertively plan and execute the monthly, quarterly & annual sales target.

• Learn and master the enet services, products and benefits to deliver growth from the client base.

• Develop and maintain pipeline, growth and new client opportunities in enet’s sales CRM.

• Ensure all sales orders meet enet finance and sales management requirements.

• Represent the company at industry events and conferences to build brand awareness and generate leads

• Promote equal opportunity, inclusion and diversity and dignity in the workplace in recognition of the differences that exist within the Speed Fibre Group.

• Provide visible leadership and support to ensure the Speed Fibre Group vision and values are adhered to and demonstrate a commitment to collaborative behaviour.

Key Skills/Qualifications:

• Minimum 9 years of experience in wholesale telecom account management or similar role.

• Bachelor’s degree in Business, Telecommunications, or a related field

• Experience in wholesale voice and broadband ia an advantage.

• Proven track record of managing and growing strategic accounts in the telecommunications sector.

• Demonstrated ability to influence and lead without direct authority

• Strong understanding of telecom products, services, and emerging technologies

• Experience in developing and presenting business cases to senior executives

• Excellent spoken and written English.

What we offer:

• Generous company pension contribution.

• Health insurance.

• 25 days annual leave, increasing each year up to 28 days.

• Additional day off for your birthday.

• Diverse and welcoming work environment – awarded Investors in Diversity Silver award in 2023 and 2025. Awarded Great Place to Work for 3 years 2024 -2027.

• Hybrid working model.

• Training & educational assistance programmes.

• Charity partnership & community volunteer days.

• Employee Assistance Programme.

• Death in Service/Long Term Disability Benefit.