Accommodation Assistant

iNua Partnership; Tullamore; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Training and development opportunities

Discounts on hotel amenities

Pleasant working environment

Opportunities for career advancement

Job summary

The Tullamore Court Hotel is seeking an Accommodation Assistant to maintain cleanliness and presentation of guest rooms and public areas. The role focuses on delivering high standards of cleanliness and service excellence to ensure a superior guest experience.

Responsibilities include cleaning rooms, restocking amenities, and assisting guests with inquiries while adhering to health and safety regulations. A positive attitude and the ability to work as part of a team are essential for success in

Qualifications

• Experience in housekeeping or a similar role preferred but not essential.
• Excellent attention to detail and ability to work in a fast-paced environment.
• Flexibility to work weekends and holidays; strong communication skills.

Responsibilities

• Clean and tidy guest rooms and public areas in line with hotel standards.
• Change bed linens, replenish amenities, and ensure supplies are stocked.
• Vacuum carpets, mop floors, and dust surfaces to maintain a pristine environment.
• Report maintenance issues to relevant departments for prompt resolution.
• Adhere to health and safety regulations to ensure a safe environment.
• Assist guests with inquiries or requests in a courteous and professional manner.
• Collaborate with team members to ensure efficient workflow and guest satisfaction.
• Uphold the hotel's reputation for excellence by delivering exceptional service.

Skills

Attention to detail

Communication skills

Customer service mindset

Teamwork

Job description

The Tullamore Court Hotel are currently looking for a dedicated and detail-oriented individual to join our team as an Accommodation Assistant. In this role, you will play a crucial part in maintaining the cleanliness, organisation, and overall presentation of our hotel rooms and public areas.

The ideal candidate will have a passion for hospitality and a strong commitment to delivering high standards of cleanliness and service excellence.

Responsibilities:

• Clean and tidy guest rooms and public areas in accordance with hotel standards and procedures.
• Change bed linens, replenish amenities, and ensure all guest supplies are well-stocked.
• Vacuum carpets, mop floors, and dust surfaces to maintain a pristine environment.
• Report any maintenance issues or damages to the relevant department for prompt resolution.
• Adhere to health and safety regulations to ensure a safe and hygienic environment for guests and colleagues.
• Assist guests with any inquiries or requests in a courteous and professional manner.
• Collaborate effectively with other team members to ensure efficient workflow and guest satisfaction.
• Uphold the hotel's reputation for excellence by consistently delivering exceptional service.

Requirements:

• Previous experience in housekeeping or a similar role within the hospitality industry is preferred but not essential.
• Excellent attention to detail and the ability to work efficiently in a fast-paced environment.
• Strong communication skills and a friendly, customer-focused attitude.
• Ability to work independently as well as part of a team.
• Flexibility to work various shifts, including weekends and holidays.
• A positive attitude and willingness to go above and beyond to meet guest expectations.

Benefits:

• Competitive salary.
• Training and development opportunities.
• Team membersdiscounts on hotel amenities.
• Pleasant working environment with a supportive team.
• Opportunities for career advancement within the company.

If you are passionate about hospitality and take pride in delivering impeccable service, we invite you to join our team.