Guest Room Attendant & Service Excellence Associate

iNua Partnership; Tullamore; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Training and development opportunities

Discounts on hotel amenities

Pleasant working environment

Opportunities for career advancement

Job summary

The Tullamore Court Hotel is seeking an Accommodation Assistant to maintain cleanliness and presentation of guest rooms and public areas. The role focuses on delivering high standards of cleanliness and service excellence to ensure a superior guest experience.

Responsibilities include cleaning rooms, restocking amenities, and assisting guests with inquiries while adhering to health and safety regulations. A positive attitude and the ability to work as part of a team are essential for success in

Qualifications

• Experience in housekeeping or a similar role preferred but not essential.
• Excellent attention to detail and ability to work in a fast-paced environment.
• Flexibility to work weekends and holidays; strong communication skills.

Responsibilities

• Clean and tidy guest rooms and public areas in line with hotel standards.
• Change bed linens, replenish amenities, and ensure supplies are stocked.
• Vacuum carpets, mop floors, and dust surfaces to maintain a pristine environment.
• Report maintenance issues to relevant departments for prompt resolution.
• Adhere to health and safety regulations to ensure a safe environment.
• Assist guests with inquiries or requests in a courteous and professional manner.
• Collaborate with team members to ensure efficient workflow and guest satisfaction.
• Uphold the hotel's reputation for excellence by delivering exceptional service.

Skills

Attention to detail

Communication skills

Customer service mindset

Teamwork

Job description

The Tullamore Court Hotel is seeking an Accommodation Assistant to maintain cleanliness and presentation of guest rooms and public areas. The role focuses on delivering high standards of cleanliness and service excellence to ensure a superior guest experience.

Responsibilities include cleaning rooms, restocking amenities, and assisting guests with inquiries while adhering to health and safety regulations. A positive attitude and the ability to work as part of a team are essential for success in