Accommodation Assistant

The iNUA Hotel Collection; Sligo; On-site; EUR 25,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Training and development opportunities

Team member discounts

Pleasant working environment

Opportunities for career advancement

Job summary

The iNUA Hotel Collection is seeking an Accommodation Assistant to maintain clean and organized hotel rooms and public areas. You will follow standards to ensure guest comfort and presentation, while supporting colleagues in a fast-paced hospitality environment.

This role emphasizes attention to detail, strong guest service, and teamwork, with shifts including weekends and holidays. Training and development opportunities are available within a friendly, supportive hotel team.

Qualifications

• Attention to detail is essential for maintaining spotless rooms and public areas.
• Excellent communication skills to assist guests and colleagues.
• Ability to work well in a team and adapt to changing priorities.
• Flexibility to work various shifts, including weekends and holidays.
• Willingness to go above and beyond to meet guest expectations.

Responsibilities

• Clean guest rooms and public areas to hotel standards.
• Change bed linens and replenish amenities.
• Vacuum, mop, dust and maintain a pristine environment.
• Report maintenance issues for prompt repair.
• Adhere to health and safety regulations at all times.
• Assist guests with inquiries in a courteous, professional manner.
• Collaborate with team members to ensure smooth operations.
• Contribute to delivering exceptional service and uphold the hotel’s reputation.

Skills

Attention to detail

Communication skills

Team player

Flexibility

Customer-focused

Job description

We are currently looking for a dedicated and detail-oriented individual to join our team as an Accommodation Assistant. In this role, you will play a crucial part in maintaining the cleanliness, organisation, and overall presentation of our hotel rooms and public areas.

Responsibilities

• Clean and tidy guest rooms and public areas in accordance with hotel standards and procedures.
• Change bed linens, replenish amenities, and ensure all guest supplies are well-stocked.
• Vacuum carpets, mop floors, and dust surfaces to maintain a pristine environment.
• Report any maintenance issues or damages to the relevant department for prompt resolution.
• Adhere to health and safety regulations to ensure a safe and hygienic environment for guests and colleagues.
• Assist guests with any inquiries or requests in a courteous and professional manner.
• Collaborate effectively with other team members to ensure efficient workflow and guest satisfaction.
• Uphold the hotel's reputation for excellence by consistently delivering exceptional service.

Requirements

• Previous experience in housekeeping or a similar role within the hospitality industry is preferred but not essential.
• Excellent attention to detail and the ability to work efficiently in a fast-paced environment.
• Strong communication skills and a friendly, customer-focused attitude.
• Ability to work independently as well as part of a team.
• Flexibility to work various shifts, including weekends and holidays.
• A positive attitude and willingness to go above and beyond to meet guest expectations.

Benefits

• Competitive salary.
• Training and development opportunities.
• Team members discounts on hotel amenities.
• Pleasant working environment with a supportive team.
• Opportunities for career advancement within the company.

If you are passionate about hospitality and take pride in delivering impeccable service, we invite you to join our team.