Accommodation Assistant

iNua Partnership; Limerick; Hybrid; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Training and development opportunities

Staff discounts on hotel amenities

Career advancement opportunities

Job summary

iNua Partnership is seeking an Accommodation Assistant to maintain clean, organized hotel rooms and public areas. You will help ensure high standards of cleanliness and guest satisfaction with a friendly, professional approach.

The role requires at least 12 months in housekeeping within hospitality, a keen eye for detail, and the ability to work independently or as part of a team across varied shifts, including weekends and holidays.

Qualifications

• Minimum 12 months in housekeeping or a similar hospitality role.
• Excellent attention to detail and ability to work fast paced.
• Strong communication and friendly, customer-focused attitude.
• Ability to work independently and as part of a team.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Clean and tidy guest rooms and public areas per hotel standards.
• Change bed linens and replenish amenities.
• Vacuum, mop, dust and maintain spotless environment.
• Report maintenance issues promptly to relevant departments.
• Observe health and safety regulations for guest and staff safety.
• Assist guests politely with inquiries and requests.
• Collaborate with team to ensure smooth workflow and guest satisfaction.
• Deliver exceptional service to uphold the hotel’s reputation.

Skills

Attention to detail

Communication skills

Teamwork

Flexibility

Customer focus

Job description

We are currently looking for a dedicated and detail-oriented individual to join our team as an Accommodation Assistant. In this role, you will play a crucial part in maintaining the cleanliness, organisation, and overall presentation of our hotel rooms and public areas.

The ideal candidate will have a passion for hospitality and a strong commitment to delivering high standards of cleanliness and service excellence.

Responsibilities:

• Clean and tidy guest rooms and public areas in accordance with hotel standards and procedures.
• Change bed linens, replenish amenities, and ensure all guest supplies are well-stocked.
• Vacuum carpets, mop floors, and dust surfaces to maintain a pristine environment.
• Report any maintenance issues or damages to the relevant department for prompt resolution.
• Adhere to health and safety regulations to ensure a safe and hygienic environment for guests and colleagues.
• Assist guests with any inquiries or requests in a courteous and professional manner.
• Collaborate effectively with other team members to ensure efficient workflow and guest satisfaction.
• Uphold the hotel's reputation for excellence by consistently delivering exceptional service.

Requirements:

• Previous experience of minimum 12 months in housekeeping or a similar role within the hospitality industry is essential.
• Excellent attention to detail and the ability to work efficiently in a fast-paced environment.
• Strong communication skills and a friendly, customer-focused attitude.
• Ability to work independently as well as part of a team.
• Flexibility to work various shifts, including weekends and holidays.
• A positive attitude and willingness to go above and beyond to meet guest expectations.

Benefits:

• Competitive salary.
• Training and development opportunities.
• Team membersdiscounts on hotel amenities.
• Pleasant working environment with a supportive team.
• Opportunities for career advancement within the company.

If you are passionate about hospitality and take pride in delivering impeccable service, we invite you to join our team.