Accommodation Assistant

iNua Partnership; Ireland; On-site; EUR 29,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Training and development opportunities

Staff discounts on hotel amenities

Job summary

Hillgrove Hotel & Spa in Ireland is seeking a dedicated Accommodation Assistant to maintain clean and organized hotel rooms and public areas. You will support high standards of cleanliness and guest satisfaction, working with a friendly team in a bustling hospitality environment.

The role emphasizes attention to detail, the ability to work independently or as part of a team, and a positive, guest-focused attitude. Flexible shifts including weekends and holidays are required.

Qualifications

• Previous experience in housekeeping or a similar role is preferred but not essential.
• Excellent attention to detail and the ability to work efficiently in a fast-paced environment.
• Strong communication skills and a friendly, customer-focused attitude.
• Ability to work independently as well as part of a team.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Clean and tidy guest rooms and public areas in accordance with hotel standards and procedures.
• Change bed linens, replenish amenities, and ensure all guest supplies are well-stocked.
• Vacuum carpets, mop floors, and dust surfaces to maintain a pristine environment.
• Report any maintenance issues or damages to the relevant department for prompt resolution.
• Adhere to health and safety regulations to ensure a safe and hygienic environment for guests and colleagues.
• Assist guests with any inquiries or requests in a courteous and professional manner.
• Collaborate effectively with other team members to ensure efficient workflow and guest satisfaction.
• Uphold the hotel's reputation for excellence by consistently delivering exceptional service.

Skills

Attention to detail

Communication

Teamwork

Customer-focused

Flexibility

Job description

The 4* Hillgrove Hotel & Spa are currently looking for a dedicated and detail-oriented individual to join our team as an Accommodation Assistant. In this role, you will play a crucial part in maintaining the cleanliness, organisation, and overall presentation of our hotel rooms and public areas.

The ideal candidate will have a passion for hospitality and a strong commitment to delivering high standards of cleanliness and service excellence.

Responsibilities:

• Clean and tidy guest rooms and public areas in accordance with hotel standards and procedures.
• Change bed linens, replenish amenities, and ensure all guest supplies are well-stocked.
• Vacuum carpets, mop floors, and dust surfaces to maintain a pristine environment.
• Report any maintenance issues or damages to the relevant department for prompt resolution.
• Adhere to health and safety regulations to ensure a safe and hygienic environment for guests and colleagues.
• Assist guests with any inquiries or requests in a courteous and professional manner.
• Collaborate effectively with other team members to ensure efficient workflow and guest satisfaction.
• Uphold the hotel's reputation for excellence by consistently delivering exceptional service.

Requirements:

• Previous experience in housekeeping or a similar role within the hospitality industry is preferred but not essential.
• Excellent attention to detail and the ability to work efficiently in a fast-paced environment.
• Strong communication skills and a friendly, customer-focused attitude.
• Ability to work independently as well as part of a team.
• Flexibility to work various shifts, including weekends and holidays.
• A positive attitude and willingness to go above and beyond to meet guest expectations.

Benefits:

• Competitive salary.
• Training and development opportunities.
• Team membersdiscounts on hotel amenities.
• Pleasant working environment with a supportive team.
• Opportunities for career advancement within the company.

If you are passionate about hospitality and take pride in delivering impeccable service, we invite you to join our team.