Accommodation Assistant

iNua Partnership; Cork; Hybrid; EUR 24,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Development opportunities

Employee discounts

Job summary

iNua Partnership is seeking a dedicated Accommodation Assistant to join our Cork team on a full-time basis. You will maintain the cleanliness and presentation of hotel rooms and public areas, with a focus on guest satisfaction and service excellence.

Weekend availability is required to support busy periods. Responsibilities include cleaning, linen changes, stock replenishment, and reporting maintenance issues.

Qualifications

• Previous experience in housekeeping or hospitality preferred.
• Detail-oriented with a focus on cleanliness and presentation.
• Able to work weekends and holidays.
• Strong communication and customer service mindset.
• Able to work both independently and as part of a team.

Responsibilities

• Clean and tidy guest rooms and public areas to hotel standards.
• Change bed linens and replenish amenities.
• Vacuum, mop, dust, and maintain cleanliness of floors and surfaces.
• Report maintenance issues promptly to relevant departments.
• Assist guests politely and handle requests.
• Collaborate with team to ensure efficient workflow.
• Uphold the hotel's reputation by delivering excellent service.

Skills

Attention to detail

Customer service

Communication skills

Teamwork

Flexible schedule

Job description

We are currently looking for a dedicated and detail-oriented individual to work on a fulltime basis to join our team as an Accommodation Assistant.

Flexible working schedules available.

In this role, you will play a crucial part in maintaining the cleanliness, organisation, and overall presentation of our hotel rooms and public areas.

The ideal candidate will have a passion for hospitality and a strong commitment to delivering high standards of cleanliness and service excellence. Please note that you must be available to work weekends.

Responsibilities:

• Clean and tidy guest rooms and public areas in accordance with hotel standards and procedures.
• Change bed linens, replenish amenities, and ensure all guest supplies are well-stocked.
• Vacuum carpets, mop floors, and dust surfaces to maintain a pristine environment.
• Report any maintenance issues or damages to the relevant department for prompt resolution.
• Adhere to health and safety regulations to ensure a safe and hygienic environment for guests and colleagues.
• Assist guests with any inquiries or requests in a courteous and professional manner.
• Collaborate effectively with other team members to ensure efficient workflow and guest satisfaction.
• Uphold the hotel's reputation for excellence by consistently delivering exceptional service.

Requirements:

• Previous experience in housekeeping or a similar role within the hospitality industry is preferred but not essential.
• Excellent attention to detail and the ability to work efficiently in a fast-paced environment.
• Strong communication skills and a friendly, customer-focused attitude.
• Ability to work independently as well as part of a team.
• Flexibility to work various shifts, including weekends and holidays.
• A positive attitude and willingness to go above and beyond to meet guest expectations.

Benefits:

• Competitive salary.
• Training and development opportunities.
• Team membersdiscounts on hotel amenities.
• Flexible working schedules available.
• Pleasant working environment with a supportive team.
• Opportunities for career advancement within the company.

If you are passionate about hospitality and take pride in delivering impeccable service, we invite you to join our team.