Accommodation Assistant

Hodson Bay Hotel; Dublin; On-site; EUR 25,000 - 30,000; Full time

Job summary

A renowned hotel in Dublin is seeking an Accommodation Assistant to ensure the cleanliness and presentation of guest rooms and public areas. The ideal candidate should have strong attention to detail and excellent communication skills, with a focus on customer service. This role involves maintaining high cleaning standards and adhering to hotel policies. Previous experience in housekeeping is preferred but not essential. Join this award-winning team and be part of a positive work environment.

Qualifications

• Previous experience in housekeeping or a similar role is preferred but not essential.
• Knowledge of hygiene and cleaning standards, health and safety regulations.
• Ability to carry out physical tasks, including lifting and bending.

Responsibilities

• Clean and maintain guest rooms and public areas to a high standard.
• Report any maintenance issues or safety hazards to the maintenance department.
• Ensure that all checklists are completed by the end of the shift.
• Adhere to hotel policies and environmental standards.
• Provide exceptional service by responding to guest requests.

Skills

Attention to detail

Strong communication skills

Customer focus

Job description

The Hyatt Centric The Liberties is excited to be recruiting for an Accommodation Assistant to join our award winning team.

The Accommodation will be responsible for ensuring the cleanliness, presentation, and maintenance of guest rooms and public areas.

We’re proud to share that Hodson Bay Group is a part of the Fáilte Ireland Employer Excellence Programme and has recently been recertified as a Great Place to Work. With over 700 employees representing more than 50 countries, we remain committed to fostering a positive and inclusive work environment where every team member feels valued while delivering exceptional service to our guests. Additionally, the Group has been honoured with the Investor in Diversity Silver Accreditation, highlighting our dedication to promoting diversity and inclusion within our workforce.

Key Responsibilities:

• Clean and maintain guest rooms and public areas to a high standard, ensuring all room equipment is in good working condition.
• Report any maintenance issues, or safety hazards to the maintenance department.
• Ensure that all checklists are completed by the end of the shift.
• Adhere to hotel policies and procedures, particularly environmental standards.
• Provide exceptional service by responding to guest requests in a timely and friendly manner.
• Perform any other reasonable duties as assigned by the Housekeeping Manager.

Requirements:

• Previous experience in housekeeping or a similar role is preferred but not essential.
• Strong attention to detail.
• Strong communication skills.
• Knowledge of hygiene and cleaning standards, health and safety regulations.
• Ability to carry out physical tasks, including lifting and bending.
• Customer focus.
• Be legally eligible to work in Ireland.