Hotel Accommodation Assistant / Porter

O'Callaghan Collection; Dublin; On-site; EUR 23,000 - 29,000; Full time

Benefits offered by this job

Subsidized gym membership

Birthday paid day off

Enhanced holidays with service

Rewards programme

Refer a friend – up to €1000

Discounted room stays

Discounted F&B for guests

Progression across 4 Dublin hotels + 1

Tax saver for travel

Bike to work scheme

Job summary

O'Callaghan Collection is a Dublin-based luxury hotel group seeking dedicated team members to maintain high standards of guest room cleanliness. You will be responsible for cleaning guest rooms daily in line with operational policies and standards, and for completing work projects as assigned by your Manager.

A positive approach and attention to detail are essential to deliver high quality customer care. The role offers opportunities across four hotels in Dublin city and a hotel in Gibraltar,

Qualifications

• Attention to detail and high level of accuracy
• Strong organisational skills and time management
• Customer service orientation and positive attitude

Responsibilities

• Clean guest rooms daily according to established policies and standards
• Complete assigned tasks and projects delegated by the Manager

Job description

About Us:

O'Callaghan Collection is a thoughtfully curated and design led collection of 4 Irish family-owned and managed luxury boutique hotels located in the heart of Dublin city centre.

Each boutique hotel has its own unique identify that reflects its location and offered guest experience. Our properties are continually being developed in order to exceed evolving customer expectations.

Our philosophy centres around tailored guest and client solutions. We prioritise personalised service and experience over a one-size-fits-all approach.

We recognise that excellent customer outcomes are directly tied to the satisfaction and engagement of our employees. Therefore, our approach to attracting and retaining talent is centred around creating a workplace culture that values and supports our staff.

We seek talented people, visionaries who want to make their mark by helping to create something truly spectacular, who want to know that their opinions count, and their contributions are valued.

We strive to provide our employees with a challenging and rewarding work environment that encourages personal and professional growth. We offer comprehensive training and development programs to help our team members achieve their career goals and stay up to date with industry trends.

In addition to investing in our employees' career development, we also prioritise their well-being and work-life balance.

We offer competitive compensation packages, flexible scheduling, and a range of employee benefits and perks.

Our goal is to attract and retain top talent in the industry who share our commitment to excellence and passion for providing exceptional service to our guests.

We are Caring|Proud|Accountable|Determined.

Benefits:

• Subsidized membership at our fully equipped gym
• Your Birthday as an extra paid day off!
• Enhanced holidays with service
• Rewards programme
• Refer a friend - up to €1000 reward
• Discounted room stays - friends and family
• Discounted F&B when you are a guest in any of our hotels
• The opportunity to progress - 4 Hotels in Dublin city and a Hotel in Gibraltar
• Tax saver for travel tickets
• Bike to work scheme and a safe place to leave your bike.

Role information:

• Cleaning guest rooms daily according to operational policies and standards
• Completing work projects as assigned by your Manager

Requirements:

• A positive approach, excellent organisational skills, and a passion for producing high quality customer care.
• Very high level of attention to detail