Accommodation Assistant

Castlemartyr Resort; Cork; On-site; EUR 23,000 - 27,000; Full time

Job summary

Castlemartyr Resort in County Cork is seeking Accommodation Assistants to join our luxury team. The role focuses on delivering 5-star service and supporting guests with attention to detail and pride in the Castlemartyr experience.

As part of the Accommodation team, you will service rooms, maintain public areas, and work with management to ensure high standards for every guest stay. Training is provided where needed, with weekend and evening shifts on roastered basis.

Qualifications

• Experience in a similar role is advantageous but not required as full training will be provided.
• Team player with collaborative mindset.
• Ability to take initiative and act proactively.
• Positive and enthusiastic attitude when serving guests.
• Excellent interpersonal and communication skills.

Responsibilities

• To service and replenish hotel rooms to high company standards.
• To clean public areas as required.
• To liaise with management and maintenance team as required.
• To ensure each room is prepared to a 5 star standard for new guests.

Skills

Team player

Initiative

Interpersonal skills

Communication skills

Positive attitude

Job description

We are inviting applications for full time and part time Accommodation Assistants with an eye for detail, takes pride in delivering 5* service to join and enhance our established team in Castlemartyr Resort.

As part of the Accommodation team, you will be operating in exciting, quality service. You will have the opportunity to develop your skills under the guidance of the Accommodation management team. This is a great opportunity to grow & develop a career.

Knowledge and experience in the following areas is essential:

• Experience in a similar role is advantageous, but not required as full training will be provided
• Team Player
• Ability to take initiative
• Positive and enthusiastic attitude
• Good interpersonal and communication skills

Personal Qualities

• Ability to show a positive attitude towards guests and colleagues at all times.
• Be self-motivated, being able to work alone with good personal organization.
• Excellent interpersonal skills.
• Being flexible to cater for guests’ requirements, even at short notice and always professionally.
• Ability to ensure that the guest expectation is consistently being met and surpassed as part of the team

Duties include but are not exclusive to:

• To service and replenish hotel rooms to high company standards.
• To clean public areas as required
• To liaise with management and maintenance team as required
• To ensure each room is prepared to a 5 star standard for new guests.

Castlemartyr Resort is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We have full-time and part time positions available on rostered basis, which includes weekends and evening shifts.

Please note, we are only accepting applications from persons who have the permission/ right to live and work without restriction in Ireland.

Work With The Best

We pride ourselves on being a diverse team of professional, passionate, and caring individuals, with our guests at the heart of everything we do.

Nestled amid East Cork’s woodlands, Castlemartyr Resort is a luxury 5-Star Resort which is richly steeped in Irish history and tradition. We recognise that our team are the foundation to our success.

Clear opportunities for progression are a priority for us.