Accommodation Assistant

Talbot Hotel Clonmel

Clonmel

On-site

EUR 23,000 - 27,000

Full time

8 days ago

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Complimentary Leisure Club Membership

Discounted Accommodation Rates

Life Insurance

Employee Counselling Line

Bike to Work Scheme

Pension Scheme

Christmas Savings Scheme

Free parking

Job summary

Talbot Hotel Clonmel is seeking a dedicated Housekeeping team member to clean guest bedrooms and public areas to high standards. You will communicate with guests to meet needs and carry out requests, while adhering to safety and SOP guidelines.

The role requires punctuality, good personal hygiene, and careful handling of guest property. Training materials and SOPs guide daily duties, with benefits including staff discounts and wellbeing support.

Responsibilities

To arrive for work on time and in proper uniform and name badge
To ensure a high standard of personal hygiene and grooming
To clock in/out adhering to the Company Clocking Policy
To adhere to all Fire, Safety and Hygiene regulations and to comply with the Health and Safety at work act 2005 as detailed in your staff handbook
To familiarise and adhere to Company Policies and procedures as outlined in your staff handbook
To familiarise yourself and to carry out duties laid out in the departmental SOPs
To ensure that necessary steps are taken to safeguard Company money, goods and assets
To deal with customer complaints in an efficient and professional manner and to notify Management of these
To Clean all bedrooms either departures or stayovers in accordance with the hotel training manuals and SOPs
To handle all guest property with respect and due care and to report/record any items left behind
To ensure all work belongings, (i.e. Trolleys) are kept clean and tidy and are fully stocked, and all storage areas are kept like-wise as per SOPs
To ensure all public areas are kept clean and tidy, ensuring all trollies, equipment wires, linen bags, etc., are kept tidy and maintained in a safe manner in accordance with the hotel health and safety guidelines as per SOP's
To be fully aware of the standards in relation to quality of towels, bathroom supplies, and room layout as per SOP's

Job description

Overall Job Purpose:

Responsible for the cleaning and maintaining of guest bedrooms and public areas of the hotel to the highest standards including Bathrooms, Stores and Corridors. Communicate with guests ensuring that their needs are met, and any requests are carried out.

Role Specific Duties:

To arrive for work on time and in proper uniform and name badge
To ensure a high standard of personal hygiene and grooming.
To clock in/out adhering to the Company Clocking Policy
To adhere to all Fire, Safety and Hygiene regulations and to comply with the Health and Safety at work act 2005 as detailed in your staff handbook
To familiarise and adhere to Company Policies and procedures as outlined in your staff handbook
To familiarise yourself and to carry out duties laid out in the departmental SOPs
To ensure that necessary steps are taken to safeguard Company money, goods and assets
To deal with customer complaints in an efficient and professional manner and to notify Management of these
To Clean all bedrooms either departures or stayovers in accordance with the hotel training manuals and SOPs
To handle all guest property with respect and due care and to report/record any items left behind
To ensure all work belongings, (i.e. Trolleys) are kept clean and tidy and are fully stocked, and all storage areas are kept like-wise as per SOPs
To ensure all public areas are kept clean and tidy, ensuring all trollies, equipment wires, linen bags, etc., are kept tidy and maintained in a safe manner in accordance with the hotel health and safety guidelines as per SOP's
To be fully aware of the standards in relation to quality of towels, bathroom supplies, and room layout as per SOP's