Accommodation Assistant

Mespil Hotel; Dublin; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Competitive Salary

Training & Development

Complimentary Stays

Recognition Awards

Social Events

Additional Leave

Uniform Provided

Bike Scheme

Taxsaver Tickets

Refer a Friend

EAP

Job summary

Mespil Hotel in Dublin is seeking a diligent Housekeeping Assistant to maintain cleanliness of bedrooms, bathrooms and public areas to the department standard. You will work to ensure guest rooms are spotless and ready for arrival, while following health and safety guidelines.

You will stock trolleys daily, use cleaning chemicals correctly, wear PPE as required, and report maintenance issues promptly. A positive, guest-friendly attitude and teamwork with colleagues are essential.

Responsibilities

• Clean allocated bedrooms, bathrooms and public areas including corridors and cubbies.
• Operate cleaning machinery correctly adhering to health and safety procedures.
• Stock trolleys and caddies daily.
• Use cleaning chemicals as directed.
• Wear PPE when cleaning (gloves, masks, goggles).
• Follow recycling procedures for waste disposal.
• Return lost property to the accommodation department.
• Maintain a positive, guest-friendly attitude with guests and colleagues.
• Report maintenance issues daily.
• Clean designated areas such as changing rooms and staff canteens when required.

Job description

Main Purpose of Job

To ensure the cleanliness of bedrooms, bathrooms and public areas to the standard set by the department.

Main Responsibilities

• To be responsible for the cleaning of allocated bedrooms, bathrooms and public areas including corridors and cubbies.
• To operate any machinery correctly ensuring adherence to health and safety procedures at all times.
• To be responsible for the daily stocking of all trolleys and caddies.
• To use all cleaning chemicals as directed.
• Where necessary to wear personal protective equipment when cleaning e.g. rubber gloves, masks, eye goggles.
• To adhere to all recycling procedures within the department and the hotel when disposing of all waste.
• Any lost property found is to be returned to the accommodation department.
• To maintain a positive, friendly attitude with both hotel guests and your colleagues.
• To report maintenance issues that arise on a daily basis.
• To be responsible for the routine cleaning of designated areas such as changing rooms and staff canteens when required.

Customer Service

• Provide efficient and friendly service to guests.
• Adhere to the Mespil Hotel key standards.
• Handle guest requests and complaints professionally.
• Maintain a positive attitude with guests and colleagues.

Health and Safety

• Comply with hotel health, safety, and environmental procedures.
• Report any hazards, accidents, incidents, and near misses.
• Ensure team adherence to health, safety, and environmental practices.

Presentation and Grooming

• Wear the correct uniform and name badge.
• Maintain high standards of personal hygiene and grooming.

Other Duties

• Attend relevant training courses.
• Serve on hotel committees as required.
• Perform other duties as directed by management.
• Assist in other departments as necessary.
• Contribute to sustainability efforts by reducing waste, improving energy efficiency, and reducing water consumption.

Working Conditions

• This role requires flexibility in working hours, including weekends and holidays.
• The position involves standing for extended periods and may require lifting and carrying items.

Benefits

• Competitive Salary
• Continuous training and development
• Complimentary stays in our sister property
• Employee Recognition Awards
• Social Events calendar
• Additional Days Off for Length of Service
• Uniform provided
• Bike 2 Work Scheme
• Taxsaver Commuter Ticket Scheme
• Refer a Friend Scheme
• Employee Assistance Programme (EAP) for employees and friends & family.
• Pension Scheme
• Health Insurance (Reduced Rates
• Complimentary buffet-style meals in the staff canteen, available for breakfast, lunch, and dinner.