Abatement Lead Engineer - Sub‑Fab Ops & Safety

Applied Materials, Inc.; Leixlip; On-site; EUR 48,000 - 66,000; Full time

Job summary

Applied Materials, Inc. is seeking a Field Service Engineer (Customer Engineer) in Leixlip, Ireland. You will install, maintain, and upgrade equipment, applying digital analytics for troubleshooting and coordinating with customers to ensure uptime.

This site-based, Monday‑Friday role at the Intel Ireland Campus focuses on abatement systems, safety, and delivering world‑class service while driving improvements and team development for long‑term customer success.

Responsibilities

• Lead Safety and Quality Excellence - Champion a world‑class safety culture and lead by example. Ensure compliance with all Applied Materials and customer safety standards. Identify and mitigate operational risks while maintaining a safe working environment. Lead safety investigations, corrective actions, and continuous improvement initiatives. Ensure appropriate training, qualifications, and competency levels are maintained across the team. Drive quality standards and ensure non‑conformances are appropriately managed through to closure.
• Lead and Develop the Team - Foster a collaborative "One Team, One Goal" culture. Provide technical leadership, coaching, and mentoring to engineers and technicians. Support workforce planning, resource allocation, and vacation scheduling. Promote accountability, engagement, and continuous improvement across the team. Partner with Operations Management to address team challenges and support business objectives.
• Own Technical Escalations - Serve as the lead technical point of contact for production‑impacting equipment issues. Coordinate resources to investigate and resolve equipment and process escalations. Facilitate escalation meetings and ensure clear ownership of actions and recovery plans. Communicate effectively with customers and internal stakeholders during critical events. Lead root‑cause investigations and ensure lessons learned are captured and shared.
• Enhance Team Technical Capability - Identify technical skill gaps and support the development of training plans. Drive competency development and knowledge sharing across the organization. Coach engineers and technicians on troubleshooting methodologies and best practices. Promote high standards of technical excellence and equipment reliability.
• Support Performance and Business Management - Provide structured feedback on employee performance and development. Contribute to performance management and talent development processes. Support service contract performance, operational metrics, and commercial objectives. Identify opportunities to improve productivity, reliability, and customer value. Monitor KPIs and support initiatives to close performance gaps.
• Build Strong Customer Partnerships - Develop trusted relationships with Intel stakeholders. Represent Applied Materials professionally and act as a key customer contact. Lead customer meetings and provide regular updates on equipment performance and improvement initiatives. Collaborate with the customer to identify operational and reliability improvements. Support long‑term customer success and contract growth opportunities.

Job description

Applied Materials, Inc. is seeking a Field Service Engineer (Customer Engineer) in Leixlip, Ireland. You will install, maintain, and upgrade equipment, applying digital analytics for troubleshooting and coordinating with customers to ensure uptime.

This site-based, Monday‑Friday role at the Intel Ireland Campus focuses on abatement systems, safety, and delivering world‑class service while driving improvements and team development for long‑term customer success.