24/7 Network Support Technician | Entry Level

Russell Tobin; Kildare; On-site; EUR 17,000 - 25,000; Full time

Job summary

Keen to grow in a hands-on IT operations role, Russell Tobin seeks a Network Support Specialist for a 24/7 enterprise environment in Leixlip, Co. Kildare. This entry-level position focuses on 1st/2nd line network support, fault isolation, and routine maintenance to ensure continuous service.

The role emphasizes hands-on Cisco networking experience, reliability in a fast-paced setting, and collaboration with global IT teams. 4 days on/4 days off shifts, immediate start, onsite in Ireland.

Qualifications

• Minimum 1 year of experience in Network Support or IT Infrastructure Support.
• Strong understanding of networking concepts and troubleshooting.
• Hands-on knowledge of Cisco switches and routers.
• Experience with LAN/WLAN troubleshooting and incident handling.

Responsibilities

• Provide 1st and 2nd Line network and infrastructure support.
• Troubleshoot network connectivity, hardware and WLAN issues.
• Support and maintain Cisco switches and routers.
• Monitor network alerts and investigate incidents.
• Manage incidents and service requests with SLAs.
• Document technical details and update ticketing systems.

Skills

Networking concepts

Troubleshooting

Incident management

Customer service

Stakeholder management

Teamwork

Shift work adaptability

Tools

Cisco switches

Cisco routers

CAT OS

CAT IOS

Job description

Keen to grow in a hands-on IT operations role, Russell Tobin seeks a Network Support Specialist for a 24/7 enterprise environment in Leixlip, Co. Kildare. This entry-level position focuses on 1st/2nd line network support, fault isolation, and routine maintenance to ensure continuous service.

The role emphasizes hands-on Cisco networking experience, reliability in a fast-paced setting, and collaboration with global IT teams. 4 days on/4 days off shifts, immediate start, onsite in Ireland.