Whisky Concierge & Premium Retail Executive

PT Pantja Artha Niaga; Jakarta Utara; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

PT Pantja Artha Niaga, a Jakarta-based importer and distributor of premium beverages, invites applications for Whisky Butler / Retail Executive. The role prioritizes professional brand advocacy and engaging with customers in a luxury retail context.

You will conduct guided tastings, provide product recommendations, and uphold premium service standards while maintaining impeccable store presentation in a fast-paced environment.

Qualifications

• Fluent in English (spoken and written).
• Strong communication and interpersonal skills.
• Experience in Retail, Hospitality, Luxury Retail, or F&B.

Responsibilities

• Act as a Brand Advocate and represent the brand professionally to customers.
• Conduct guided tasting sessions and product presentations for retail customers.
• Deliver exceptional customer service and ensure a premium customer experience.
• Maintain visual merchandising standards and store presentation.
• Explain product features, heritage, and benefits accurately.
• Support retail sales activities and contribute to achieving sales targets.

Skills

Brand advocacy

Tasting sessions

Customer service

Luxury retail

Job description

PT Pantja Artha Niaga, a Jakarta-based importer and distributor of premium beverages, invites applications for Whisky Butler / Retail Executive. The role prioritizes professional brand advocacy and engaging with customers in a luxury retail context.

You will conduct guided tastings, provide product recommendations, and uphold premium service standards while maintaining impeccable store presentation in a fast-paced environment.