Wellness Manager

Dijiwa Sanctuaries; Provinsi Bali; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

Blue Karma by Dijiwa Sanctuaries in Bali seeks a passionate Wellness Manager to lead and grow our wellness experiences on site. You will build partnerships, engage the local and expatriate wellness communities, oversee daily operations, and drive bookings while connecting Indonesian healing traditions with modern wellness travelers.

This is a full-time, in-house role requiring hands-on involvement across operations and business development.

Qualifications

• Experience leading teams in luxury spa/wellness.
• Deep knowledge of spa treatments.
• Understanding of holistic health principles.
• Excellent guest-facing communication.
• Strong organizational and administrative skills for operations.
• Familiarity with Indonesian wellness traditions.
• Commitment to exceptional service and guest satisfaction.

Responsibilities

• Oversee daily wellness operations and service delivery.
• Build relationships with Bali local and expatriate wellness communities.
• Develop partnerships and generate wellness bookings.
• Promote offerings to in-house and external guests; manage inquiries and leads.
• Collaborate with Sales, Marketing, Spa, and F&B to create packages.
• Coordinate wellness practitioners and ensure personalized service.
• Maintain on-site presence and develop new business opportunities.

Skills

Leadership

Spa treatments

Holistic therapies

Wellness practices

Interpersonal skills

Operations management

Indonesian wellness traditions

Guest experience

Tools

Wellness software and booking systems

Job description

Blue Karma by Dijiwa Sanctuaries is looking for a passionate, proactive, and well-connected Wellness Manager to lead and grow our wellness experiences in Bali.

We are looking for someone with hands-on experience in the Bali wellness industry, a strong understanding of the local wellness landscape, and an established network within both local and expatriate wellness communities.

Beyond managing daily wellness operations, you will play an active role in developing wellness programs, building meaningful partnerships, engaging with the wellness community, and driving bookings and revenue growth. You will help position Blue Karma as a distinctive wellness destination by connecting our authentic Indonesian healing traditions with the evolving needs of today's wellness travelers.

This is a full-time, in-house position, requiring a dedicated presence at the property and active involvement in both daily operations and business development.

Key Responsibilities

• Wellness Operations: Oversee daily wellness operations, ensuring smooth coordination of practitioners and high standards of service delivery.
• Community Networking: Build and maintain strong relationships with Bali's local and expatriate wellness communities, including yoga teachers, wellness practitioners, retreat leaders, and instructors.
• Business Development: Proactively identify new opportunities, develop partnerships, and generate wellness bookings through community engagement and networking.
• Sales & Guest Engagement: Actively promote wellness offerings to in-house and outside guests, manage inquiries, follow up on leads, and convert opportunities into confirmed bookings.
• Cross-Department Collaboration: Work closely with Sales, Marketing, Spa, and F&B teams to create packages, cross-selling opportunities, and integrated guest experiences.
• Team Coordination: Coordinate wellness practitioners and ensure professional, consistent, and personalized service delivery.
• Full-Time In-House Commitment: Maintain a consistent on-site presence, actively managing daily operations while building relationships and developing new wellness business opportunities.

Required Skills

• Proven leadership and team management skills in a luxury spa or wellness environment
• Comprehensive knowledge of spa treatments
• holistic therapies
• and wellness practices
• Exceptional interpersonal and communication abilities with guests and team members
• Strong organizational and administrative skills for operations management
• Understanding of Indonesian wellness traditions and holistic health principles
• Commitment to maintaining exceptional service standards and guest satisfaction
• Ability to create personalized wellness experiences for diverse guest needs

Nice to Have

• Certification in specific wellness modalities such as yoga
• meditation
• or traditional Indonesian massage
• Experience with wellness software and booking systems
• Fluency in additional languages beyond English and Bahasa Indonesia