Waitress

Pooja Verma Ventures; Kuta Utara; On-site; IDR 33,480,000 - 58,032,000; Full time

Job summary

Pooja Verma Ventures is seeking a Waiter/Waitress/Server to deliver outstanding guest service in a Bali dining setting. You will greet guests, present menus, take orders, and ensure timely, accurate service while maintaining high cleanliness and organization standards.

The role requires strong communication, a friendly demeanor, and the ability to work under pressure in a fast-paced environment. On-site position with opportunities to grow within the team.

Qualifications

• 1-2 years of waitress/server experience preferred.
• Basic English communication required.
• Strong guest service orientation and professional demeanor.

Responsibilities

• Greet guests in a friendly, professional manner.
• Present menus and explain items; assist with selections.
• Take food and beverage orders accurately and efficiently.
• Serve items per Barboa's service standards.
• Ensure correct and timely delivery of orders.
• Monitor guest needs and provide attentive service.
• Handle guest requests, questions, and complaints calmly.
• Coordinate with kitchen, bar, and other team members.
• Maintain cleanliness and organization of tables and service areas.
• Perform opening and closing duties per daily checklist.

Skills

1-2 years experience

Communication skills

Basic English

Customer-oriented

Grooming and appearance

Reliability

Teamwork

Stamina under pressure

Attention to detail

Physical stamina

Job description

A Waiter/Waitress/Server role in a restaurant or hospitality environment, responsible for delivering excellent guest service, taking orders, serving food and beverages, and maintaining service standards throughout the dining experience.

Key responsibilities

• Welcome and greet guests in a friendly and professional manner
• Present menus, explain menu items, and assist guests with their selections
• Take food and beverage orders accurately and efficiently
• Serve food and beverages according to Barboa's service standards
• Ensure orders are delivered correctly and in a timely manner
• Monitor guest needs and provide attentive service throughout their dining experience
• Handle guest requests, questions, and complaints professionally
• Coordinate effectively with the kitchen, bar, and other team members
• Maintain cleanliness and organization of tables, dining areas, and service stations
• Perform opening and closing duties according to the daily checklist

About you

• 1-2 years of experience as a waitress/server in a restaurant, café, or hospitality environment is preferred
• Good communication and interpersonal skills
• Basic English communication skills
• Friendly, attentive, and customer-oriented
• Good personal grooming and professional appearance
• Responsible, disciplined, punctual, and reliable
• Able to work effectively as part of a team
• Able to work under pressure in a fast-paced environment
• Good attention to detail and ability to work efficiently
• Physically fit and able to stand and walk for extended periods