Voice Room Community & Engagement Lead

Lita Global; Jakarta Pusat; Presencial; IDR 133.920.000 - 200.880.000; Jornada completa

Descripción de la vacante

Lita Global is seeking a proactive Community Operations professional to manage voice-room activities and foster an engaging player community in Jakarta. You will drive recruitment through multiple channels, train voice-room players to uphold guidelines, and monitor operations for quality and compliance.

In this role, you will brainstorm and execute creative voice-room events, actively engage core users and VIPs, and build long-term relationships with high-value players, ensuring a welcoming

Formación

• 1+ years of relevant work experience in user operation, client service, business development, sales.
• Proficient in business development and negotiation, strong communication in verbal and written.
• Keen on MOBA game, especially Mobile Legends Bang Bang.
• Results-oriented, capacity to work under pressure.
• Excellent in coordination, empathy, and execution skills, creative, initiative-taking, and able to make quick decisions.

Responsabilidades

• Acquire and recruit players via different channels.
• Train and manage players in Voice Rooms to follow community guidelines.
• Monitor daily voiceroom operations to ensure room quality, content compliance, and active engagement.
• Assist in brainstorming, designing, and executing creative voice-room events and campaign activities.
• Engage with core users, room admins, and VIPs to gather feedback and foster a welcoming community atmosphere.
• Establish long-term connections and maintain customer relationships with high-net-worth VIP users.

Conocimientos

Verbal communication

Written communication

Negotiation

Relationship building

Creativity

Descripción del empleo

Lita Global is seeking a proactive Community Operations professional to manage voice-room activities and foster an engaging player community in Jakarta. You will drive recruitment through multiple channels, train voice-room players to uphold guidelines, and monitor operations for quality and compliance.

In this role, you will brainstorm and execute creative voice-room events, actively engage core users and VIPs, and build long-term relationships with high-value players, ensuring a welcoming