Remote Community Outreach & Participant Engagement Lead

TSMG Holding; Sumur Bandung; On-site; IDR 60,000,000 - 100,000,000; Full time

Job summary

TSMG Holding is seeking proactive Point of Contact Coordinators in Indonesia to build relationships with local communities and businesses, recruit participant groups, and coordinate project activities. You will be responsible for outreach to local organizations, explaining the project scope, and ensuring smooth scheduling of recording sessions.

The role emphasizes strong communication, organization, and the ability to manage multiple participant schedules while working remotely with occasional

Qualifications

• Excellent communication and interpersonal skills are required.
• Comfortable reaching out to businesses, organizations, and community groups.
• Strong organizational and time management skills are essential.
• Ability to coordinate multiple participants and schedules simultaneously.
• Confident using email, spreadsheets, messaging applications, and online meeting tools.
• Basic English communication skills (local language proficiency for the market is required).
• Self-motivated and able to work independently.
• Reliable internet connection and access to a computer or smartphone.
• Experience in recruitment, sales, customer service, community management, event coordination, or business development is preferred but not required.

Responsibilities

• Identify and contact local businesses, organizations, educational institutions, community groups, and other potential participant sources.
• Build and maintain relationships with community leaders and business representatives.
• Recruit groups of participants who meet the project requirements.
• Explain the project scope, participation process, compensation, and expectations to potential participants.
• Coordinate participant schedules and ensure recording sessions are properly organized.
• Act as the main point of contact between participants and the TSMG operations team.
• Track participant progress and maintain accurate recruitment and attendance records.
• Help resolve participant questions or logistical issues throughout the project.
• Ensure all participants receive and complete the required onboarding information and documentation.
• Support participant retention by maintaining regular communication and engagement.
• Report recruitment progress and project updates to the TSMG team.

Skills

Excellent communication

Interpersonal skills

Time management

Organization

Coordinate schedules

Email / online tools

Basic English

Self-motivated

Independent work

Tools

Email

Spreadsheets

Messaging apps

Online meeting tools

Job description

TSMG Holding is seeking proactive Point of Contact Coordinators in Indonesia to build relationships with local communities and businesses, recruit participant groups, and coordinate project activities. You will be responsible for outreach to local organizations, explaining the project scope, and ensuring smooth scheduling of recording sessions.

The role emphasizes strong communication, organization, and the ability to manage multiple participant schedules while working remotely with occasional