VIP Travel Specialist — Galileo GDS & Complex Itineraries

tiket.com; Jakarta Pusat; On-site; IDR 200,880,000 - 312,480,000; Full time

Job summary

tiket.com is seeking a skilled Ticketing Senior Officer in Jakarta to manage complex itineraries for corporate, VIP, and group clients. You will excel in Galileo GDS, coordinate with suppliers, and ensure precise ticketing and service excellence across domestic and international trips.

The role requires 4+ years in complex travel reservations, strong VIP relationship skills, and availability for afternoon and night shifts. Join a dynamic team focused on high-touch, error-free travel experiences.

Qualifications

• 4+ years of experience handling complex multi-segment travel reservations and ticketing.
• Expert-level Galileo GDS experience.
• Strong knowledge of domestic and international travel procedures.
• Excellent interpersonal and VIP relationship skills.
• Ability to work flexible shifts including afternoon and night.

Responsibilities

• Plan, ticket, and execute complex itineraries for corporate, VIP, and group clients.
• Coordinate with internal teams and external suppliers to fulfill special requests.
• Utilize Galileo GDS to construct fares, perform complex ticketing, and optimize routing.
• Advise key accounts on travel policies and preferences, delivering cost-effective options.
• Resolve high-level disruptions and emergencies in real time.
• Anticipate client needs and provide tailored recommendations to maximize satisfaction and budget efficiency.

Job description

tiket.com is seeking a skilled Ticketing Senior Officer in Jakarta to manage complex itineraries for corporate, VIP, and group clients. You will excel in Galileo GDS, coordinate with suppliers, and ensure precise ticketing and service excellence across domestic and international trips.

The role requires 4+ years in complex travel reservations, strong VIP relationship skills, and availability for afternoon and night shifts. Join a dynamic team focused on high-touch, error-free travel experiences.