VIP Guest Experience Specialist

Savaya Group; Provinsi Bali; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

Zumana is looking for a Guest Experience Officer in Bali to welcome VIP guests with personalized, attentive service across tables and seating areas. You will build lasting relationships and develop your own client list to encourage repeat visits.

Collaborating with Front of House, Bar, and Operations, you will ensure flawless service, maintain wardrobe standards, and thrive in a fast-paced premium hospitality environment on the island of Bali.

Qualifications

• Experience in Guest Relations or VIP service within hospitality.

Responsibilities

• Provide attentive, personalised service to VIP guests across assigned tables and seating areas.
• Build and maintain a personal clientele list and develop guest relationships for repeat visits.
• Work with Front of House, Bar, and Operations to ensure seamless service and presentation during high-volume periods.

Skills

Guest relations

VIP service

Hospitality

Relationship building

Job description

Zumana is looking for a Guest Experience Officer in Bali to welcome VIP guests with personalized, attentive service across tables and seating areas. You will build lasting relationships and develop your own client list to encourage repeat visits.

Collaborating with Front of House, Bar, and Operations, you will ensure flawless service, maintain wardrobe standards, and thrive in a fast-paced premium hospitality environment on the island of Bali.