Housekeeping Supervisor - Bali

Cove; Provinsi Bali; On-site; IDR 60,000,000 - 100,000,000; Full time

Job summary

Cove is seeking a Housekeeping Supervisor for our Bali properties to lead a dynamic team and ensure smooth day-to-day hotel operations. You will manage staff, schedules, and performance while upholding guest satisfaction and safety standards.

Ideal candidates will have strong leadership, excellent customer service, and solid knowledge of hotel operations, with flexibility to work weekends and holidays as needed in a vibrant Bali setting.

Qualifications

• Proven leadership skills to motivate and manage a team across departments.
• Strong technical knowledge of hotel operations.
• Excellent problem-solving and decision-making abilities.
• Exceptional customer service skills.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Lead, motivate, and manage a team across various departments.
• Develop and implement staff schedules and rosters.
• Conduct regular performance reviews and provide constructive feedback.
• Oversee daily operations to ensure a high level of guest satisfaction.
• Troubleshoot and resolve operational issues promptly and efficiently.
• Ensure compliance with health and safety regulations.
• Negotiate contracts with vendors and suppliers.
• Monitor vendor performance to ensure quality standards.

Skills

Leadership

Hotel operations knowledge

Problem-solving

Customer service

Communication

Flexibility

Job description

Cove started with renting coliving spaces. Now we’ve expanded to more than just coliving spaces, providing flexibility for comfortable and enjoyable long term or short term stays in our beautiful properties. With over 6000 rooms across Singapore and Indonesia, we’re living our mission and growing our homes in South Korea and Japan.

Believing in the power of a team, we aim to build the leading tech flexible living platform in Asia Pacific, providing high quality and community‑centric accommodations. Here we also encourage authenticity and fun to fully embrace being human in a driven and result focused environment to make things happen and ensure the dream becomes a reality.

Experience the flexibility of working in a fully equipped coworking space or in our beautiful properties around Bali, embracing a fresh environment every day. Both our coworking space and properties’ communal areas are decked out and designed to support meetings, collaboration, and productivity in a relaxed and inspiring setting.

Come enjoy the journey with us and become a Cove Superstar!

Job Title

Housekeeping Supervisor Bali

Job Type

Fulltime

Area

Bali

Reports To

Property Manager

Main Responsibilities

We are seeking a dynamic and experienced Housekeeping Supervisor to lead our team in Bali. The successful candidate will be responsible for managing all aspects of our hotel operations. This role requires a hands‑on approach to ensure the smooth running of our hotels on a day‑to‑day basis.

Staff Management

• Lead, motivate, and manage a team across various departments.
• Develop and implement staff schedules and rosters.
• Conduct regular performance reviews and provide constructive feedback.

Operations Management

• Oversee daily operations to ensure a high level of guest satisfaction.
• Troubleshoot and resolve operational issues promptly and efficiently.
• Ensure compliance with health and safety regulations.

Vendor Management

• Negotiate contracts with vendors and suppliers.
• Monitor vendor performance to ensure quality standards are met.

Requirements

• Proven leadership skills with the ability to motivate and manage a team.
• Strong technical knowledge of hotel operations.
• Excellent problem‑solving and decision‑making skills.
• Exceptional customer service skills.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.