Value Chain Manager

Phoenix Contact SEA Pte Ltd; Tangerang Selatan; On-site; IDR 90,000,000 - 130,000,000; Full time

Job summary

Phoenix Contact SEA Pte Ltd in Indonesia seeks an experienced supply chain leader to coordinate cross-border activities between Indonesia and Singapore. You will drive improvements, forecast demand, and ensure smooth order fulfilment while collaborating with the commercial team.

The role requires a bachelor’s degree in supply chain management and at least 5 years of leadership experience in supply chain or value chain functions, with strong communication and MS Office skills.

Qualifications

• Bachelor’s degree in supply chain management or related field.
• 5+ years leading supply chain or value chain functions.
• Proven track record delivering process improvements.
• Strong written and verbal communication; report writing and presentations.
• Proficient in MS Office, especially Excel, Word, PowerPoint.

Responsibilities

• Act as the primary point of contact for supply chain coordination between Indonesia and Singapore.
• Facilitate communication, alignment, and collaboration across both regions.
• Identify opportunities to enhance supply chain processes within Indonesia.
• Implement improvements to drive efficiency, cost-effectiveness, and customer satisfaction.
• Work closely with the commercial team to align supply chain strategies with business objectives.
• Collaborate on demand forecasting and order fulfilment.
• Execute customer service functions, including data entry.
• Respond to inquiries, concerns, and requests from customers.
• Address and promptly resolve logistics-related complaints from customers.
• Facilitate product certification processes required for local compliance.

Skills

Communication

Report writing

Presentation skills

Verbal communication

Education

Bachelor's degree in Supply Chain Management

Tools

Excel

Word

PowerPoint

Job description

Act as the primary point of contact for supply chain coordination between Indonesia and Singapore, facilitating communication, alignment, and collaboration across both regions. The role involves identifying opportunities to enhance supply chain processes, implementing improvements to drive efficiency and cost-effectiveness, and working closely with the commercial team to align supply chain strategies with business objectives.

Key responsibilities

Act as the primary point of contact for supply chain coordination between Indonesia and Singapore

Facilitate communication, alignment, and collaboration across both regions

Identify opportunities to enhance supply chain processes within Indonesia

Implement improvements to drive efficiency, cost-effectiveness, and customer satisfaction

Work closely with the commercial team to align supply chain strategies with business objectives

Collaborate on demand forecasting and order fulfilment

Execute customer service functions, including data entry

Respond to inquiries, concerns, and requests from customers

Address and promptly resolve logistics-related complaints from customers

Facilitate product certification processes required for local compliance

About you

Bachelor's Degree in Supply Chain Management or a related field

Minimum of 5 years' experience leading supply chain or value chain functions, with a strong track record in delivering customer-focused solutions and service excellence

Proven track record in making significant contributions towards developing and improving supply chain processes

Strong verbal and written communication skills, especially in report writing and presentation

Proficient in Microsoft Office applications, especially Excel, Word, and PowerPoint

Machinery & Automation 11-50 employees

Phoenix Contact is a global market leader specializing in design and manufacturing of electric interconnection and industrial automation devices. With worldwide coverage and in-depth understanding of local market, Phoenix Contact pro-actively grow itself to be technology leader in each of its business fields by developing inspiring and innovative solutions with common benefits for our customers and partners.

At Phoenix Contact, you’ll be a part of a growing team that is dedicated to progress based on mutual-committed spirit, teamwork and honesty. Our company culture encourages creativity as you work with your fellow employees, and recognize individuality to give you room to grow.

To find out more about Phoenix Contact, please visit www.phoenixcontact.com

Phoenix Contact is a global market leader specializing in design and manufacturing of electric interconnection and industrial automation devices. With worldwide coverage and in-depth understanding of local market, Phoenix Contact pro-actively grow itself to be technology leader in each of its business fields by developing inspiring and innovative solutions with common benefits for our customers and partners.

At Phoenix Contact, you’ll be a part of a growing team that is dedicated to progress based on mutual-committed spirit, teamwork and honesty. Our company culture encourages creativity as you work with your fellow employees, and recognize individuality to give you room to grow.

To find out more about Phoenix Contact, please visit www.phoenixcontact.com