Operations Manager

amIT Global Solutions Sdn Bhd; Indonesia; On-site; IDR 350,000,000 - 550,000,000; Full time

Job summary

amIT Global Solutions Sdn Bhd in Jakarta is seeking an experienced Operations Manager to lead end-to-end supply chain and drive efficiency, cost reduction, and productivity across the business. You will design strategy, manage a distribution network, and partner with sales, finance, and customers to ensure service excellence.

The role emphasizes vendor management, KPI tracking, and continuous improvement. You will build strong supplier relationships, implement RFQs for 3PL and freight, and

Qualifications

• 8+ years in supply chain or operations management.
• Hands-on experience with supply chain software and systems.
• Strong ownership mindset and contribution to company success.
• Excellent critical thinking and problem-solving skills.
• Proven time-management and communication abilities.

Responsibilities

• Plan and implement the overall supply chain strategy, including management of the Thailand Distribution Center.
• Collaborate with Sales, Operations, and Customer Service to ensure seamless operations.
• Define key supply chain KPIs to measure efficiency and effectiveness.
• Partner with other departments to secure resources for an effective supply chain.
• Analyze inventories and procedures; propose improvements for efficiency and profitability.
• Initiate RFQs to source logistics providers, including 3PL for International Freight and DC ops.
• Manage contracts with local carriers to ensure optimal rates and performance.
• Identify bottlenecks and implement timely solutions to improve efficiency.
• Train and evaluate team members, providing constructive feedback.
• Work with finance and sales teams to identify best vendors and distributors.
• Monitor supplier performance and qualify new suppliers with other departments.
• Build and maintain strong relationships with vendors to foster collaboration.

Skills

Leadership

Strategic thinking

Project management

Communication

Tools

SAP

Logistics software

Job description

Location: Jakarta, Indonesia

We're looking for a dynamic and strategic Operations Manager to lead our end-to-end supply chain operations. In this role, you'll be responsible for designing and executing supply chain strategies that drive efficiency, reduce costs, and enhance overall productivity.

You’ll also play a key role in building and maintaining strong relationships with vendors, distributors, and logistics partners to ensure seamless operations and service excellence.

Key Responsibilities:

• Plan and implement the overall supply chain strategy, including the management of the Thailand Distribution Center.
• Work closely with Sales, Operations, and Customer Service teams to ensure seamless operations.
• Determine key supply chain KPIs to measure efficiency and effectiveness.
• Collaborate with other departments and stakeholders to identify and maintain necessary resources for an effective supply chain.
• Analyze current inventories and procedures; recommend improvements to enhance supply chain efficiency and profitability.
• Initiate RFQs to source new logistics service providers, including 3PL for International Freight and DC operations.
• Manage contracts with local carriers to ensure optimal service rates and performance.
• Identify process bottlenecks and implement timely solutions to enhance efficiency.
• Train and evaluate team members while providing constructive feedback to support their growth.
• Work with finance and sales teams to identify the best vendors and distributors.
• Monitor supplier performance, ensuring they meet quality and delivery requirements, and qualify new suppliers in collaboration with other departments.
• Build and maintain strong relationships with vendors to foster collaboration and effectiveness.

Requirement:

• Over 8 years of experience as a Supply Chain/Operations Manager or in a similar role.
• Hands-on experience with supply chain management software.
• Strong sense of ownership and pride in your performance and its contribution to the company's success.
• Excellent critical thinking and problem-solving abilities.
• Proven time-management, interpersonal, and communication skills.

Desirable

• Knowledge of our external marketplace (customers, competitors & suppliers/ carriers).
• Experience of working within the Electronics and/or Maintenance distribution industries as appropriate.
• Experience of working in a global business.
• Experience of working with SAP.