VACANCY – E-COMMERCE SPECIALIST

RHA GLOBAL GROUP; Tangerang Selatan; On-site; IDR 66,960,000 - 100,440,000; Full time

Benefits offered by this job

Commission

On-site BSD City

Professional environment

Job summary

RHA Global Group in BSD City, Tangerang Selatan, is seeking an experienced E-Commerce Specialist to manage daily operations of our online stores and marketplace accounts. You will optimize product listings, pricing, promotions, inventory, and customer service across Shopee, Tokopedia, Lazada, TikTok Shop, Blibli, and other platforms, with a focus on sales growth and marketplace performance.

The role requires 2–4 years in e-commerce and strong data analysis skills.

Qualifications

• Minimum 2–4 years of relevant experience in e-commerce or marketplace management.
• Proven hands-on experience managing online marketplaces and e-commerce stores.
• Strong experience with platforms such as Shopee, Tokopedia, Lazada, TikTok Shop, or Blibli.
• Good understanding of marketplace operations, order management, product listing, pricing, promotions, inventory, and customer service.
• Strong ability to analyze sales data, marketplace performance, and product performance.
• Good knowledge of Excel / Microsoft Office or Google Sheets.
• Strong organizational and multitasking skills.
• Good communication and problem-solving skills.
• Able to work on-site at BSD City, Tangerang Selatan.

Responsibilities

• Manage and maintain daily operations of the company's online stores and marketplace accounts.
• Manage product listings, including product names, descriptions, specifications, images, pricing, and product categories.
• Monitor and optimize stores on platforms such as Shopee, Tokopedia, Lazada, TikTok Shop, Blibli and other marketplaces.
• Coordinate with warehouse and delivery teams to ensure timely order fulfillment.
• Monitor inventory, stock levels, and pricing across platforms.
• Run promotions, vouchers, discounts, bundles, and flash sales.
• Analyze sales data and prepare regular performance reports.
• Identify opportunities to increase online sales and improve marketplace performance.
• Stay updated with marketplace policies and trends.
• Collaborate with purchasing, finance, customer service, and management teams.

Skills

Communication skills

Problem-solving

Analytical skills

Multitasking

Sales target oriented

Independent worker

Education

Bachelor's degree or Diploma in E-Commerce/Business/Marketing/Management

Tools

Shopee

Tokopedia

Lazada

TikTok Shop

Blibli

Job description

About the Position

PT RHA Global Group is looking for an experienced and results-oriented E-Commerce Specialist to manage and grow our online marketplace operations.

The E-Commerce Specialist will be responsible for the day-to-day management of our e-commerce platforms, including product listings, pricing, promotions, orders, inventory coordination, customer service, marketplace performance, and sales growth.

The ideal candidate should have practical experience managing major Indonesian e-commerce platforms and be comfortable working with sales data, marketplace tools, and daily online-store operations.

Key Responsibilities

Manage and maintain daily operations of the company's online stores and marketplace accounts.

Manage product listings, including product names, descriptions, specifications, images, pricing, and product categories.

Manage and optimize stores on platforms such as Shopee, Tokopedia, Lazada, TikTok Shop, Blibli, and other relevant marketplaces.

Monitor incoming orders and coordinate with warehouse and delivery teams to ensure timely order fulfillment.

Monitor product inventory, availability, stock levels, and pricing.

Manage marketplace promotions, vouchers, discounts, bundles, flash sales, and other sales programs.

Monitor product performance, sales volume, conversion rates, customer reviews, and store ratings.

Analyze marketplace sales data and prepare regular sales and performance reports.

Identify opportunities to increase online sales and improve marketplace performance.

Monitor competitors' products, pricing, promotions, and marketplace activities.

Respond to customer inquiries, reviews, complaints, and marketplace messages professionally.

Coordinate with purchasing, warehouse, finance, customer service, and management teams.

Ensure product information and pricing remain accurate and up to date across all online platforms.

Assist in developing and implementing strategies to achieve monthly sales targets.

Maintain good relationships with marketplace representatives and platform support teams.

Stay updated with changes in marketplace policies, features, tools, and e-commerce trends.

Requirements

Diploma or Bachelor's degree in E-Commerce, Business, Marketing, Management, or a related field is preferred.

Minimum 2–4 years of relevant experience in e-commerce or marketplace management.

Proven hands-on experience managing online marketplaces and e-commerce stores.

Strong experience with platforms such as Shopee, Tokopedia, Lazada, TikTok Shop, or Blibli.

Good understanding of marketplace operations, order management, product listing, pricing, promotions, inventory, and customer service.

Strong ability to analyze sales data, marketplace performance, and product performance.

Good knowledge of Excel / Microsoft Office or Google Sheets.

Strong organizational and multitasking skills.

Good communication and problem-solving skills.

Results-oriented and comfortable working with sales targets.

Able to work independently and take responsibility for daily e-commerce operations.

Willing to work on-site in BSD City, Tangerang Selatan.

Salary & Commission

Salary: Rp6,000,000 – Rp9,000,000/month OR Performance-Based Commission

Commission will be based on sales performance and achievement of agreed targets.

Candidates with strong marketplace experience and proven sales results may be considered based on their qualifications and experience.

What We Offer

Competitive basic salary.

Performance-based commission with the opportunity to increase total earnings.

Professional and dynamic working environment.

Opportunity to contribute directly to the growth of the company's e-commerce business.