UX Researcher & Consumer Insights Specialist

PT Global Digital Niaga; Kemayoran; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Blibli is seeking a UX Researcher to uncover user insights that shape our products and experiences. You will lead end-to-end research projects, from framing objectives to reporting findings, working with Product, Design, and Business teams to build intuitive, user-centered solutions for millions of Indonesians.

The role requires collaborating with cross-functional partners, translating data into clear recommendations, and delivering impactful insights that drive product decisions and improve

Qualifications

• Bachelor's degree in IT, HCI, psychology, anthropology, sociology, or related fields.
• 2–3 years of UX research or related experience.
• Experience leading end-to-end research projects.
• Strong analytical, communication, and stakeholder management skills.
• Fluency in Bahasa Indonesia and English.

Responsibilities

• Conduct end-to-end qualitative and quantitative research, from defining objectives to reporting.
• Study consumer needs, behaviors, motivations, attitudes, and pain points.
• Apply appropriate research methods (interviews, FGDs, usability testing, surveys, etc.).
• Translate findings into clear recommendations supporting product, CX, marketing, and business decisions.
• Develop and present research deliverables and insights to cross-functional stakeholders.
• Collaborate with Product, Design, Business, Data, and other teams to address strategic questions.

Skills

Qualitative research

Quantitative research

Stakeholder management

Presentation skills

Bilingual Indonesian/English

Education

Bachelor's degree in IT, HCI, Psychology, Anthropology, Sociology, or related fields

Job description

Blibli is seeking a UX Researcher to uncover user insights that shape our products and experiences. You will lead end-to-end research projects, from framing objectives to reporting findings, working with Product, Design, and Business teams to build intuitive, user-centered solutions for millions of Indonesians.

The role requires collaborating with cross-functional partners, translating data into clear recommendations, and delivering impactful insights that drive product decisions and improve