Unit Head Insurance Corporate Account (ICA)

Mayapada Hospital; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 167,400,000 - 234,360,000; Full time

Job summary

Mayapada Hospital Surabaya is seeking a Medical Insurance Liaison to manage cooperation agreements, verify medical reports, and ensure timely submission of documents to insurers.

The role requires a Medical Doctor degree with at least 2 years in hospital or insurance environments, strong communication skills, and a readiness to be placed at Mayapada Hospital Surabaya.

Qualifications

• Excellent communication and interpersonal skills.
• Strong soft skills, positive attitude, and integrity.
• Demonstrated interest in working in hospital management.

Responsibilities

• Identify insurance providers and verify the validity period of insurance coverage in accordance with Cooperation Agreements (PKS).
• Review and verify Initial Medical Reports and Further Investigation Reports before submission to Insurance Providers/Companies.
• Verify medical treatment confirmations and daily patient condition reports completed by GP/DPJP before submission to the Insurance Provider/Company.
• Ensure all required medical reports are submitted to the Insurance Provider/Company to obtain the Initial Guarantee of Coverage.
• Ensure that the Initial Inpatient Guarantee Letter is received by the hospital within 2 × 24 hours.
• Collaborate with other departments to fulfill requests from Insurance Providers/Companies, such as MCU arrangements.

Skills

Communication skills

Interpersonal skills

Hospital management interest

Education

Medical Doctor Professional Degree

Job description

• Identify insurance providers and verify the validity period of insurance coverage/company agreements in accordance with the applicable Cooperation Agreements (PKS).
• Review and verify Initial Medical Reports and Further Investigation Reports.
• Verify medical treatment confirmations and daily patient condition reports completed by the GP/DPJP before submission to the Insurance Provider/Company.
• Ensure that all required medical reports are submitted to the Insurance Provider/Company to obtain the Initial Guarantee of Coverage.
• Ensure that the Initial Inpatient Guarantee Letter is received by the hospital within 2 × 24 hours.
• Collaborate with other departments or relevant institutions to fulfill requests from Insurance Providers/Companies, such as Medical Check-Up (MCU) arrangements.

QUALIFICATIONS

• Minimum Medical Doctor Professional Degree.
• Minimum 2 years of work experience in a hospital or insurance company.
• Demonstrated interest in working in hospital management.
• Excellent communication and interpersonal skills.
• Willing to be placed at Mayapada Hospital Surabaya.
• Strong soft skills, positive attitude, and integrity.