Traveling IT Support Specialist — POS & Networking (Retail)

PT Hero Retail Nusantara; Bekasi; Presencial; IDR 78.120.000 - 133.920.000; Jornada completa

Descripción de la vacante

PT Hero Retail Nusantara is seeking an IT Support professional to join our service desk. The role involves hardware troubleshooting for PCs, POS systems, and weighing scales, with hands-on networking setup and maintenance across Jabodetabek stores.

You will work independently and as part of a team, travel to various store locations, and support MS 365 tools. A vehicle is required and willingness to travel beyond Java as needed.

Formación

• Minimum education: SMK in Computer & Network Engineering, Diploma (D3), or Bachelor’s (S1).
• 1–2 years of IT Support/Helpdesk experience. Retail/FMCG or Supermarket experience is a plus.
• Willing to travel onsite to stores across Jabodetabek and beyond as needed.
• Must own or have regular access to a personal vehicle.
• Must be able to work outside standard hours when required.

Conocimientos

Hardware troubleshooting

POS systems

Networking basics

MS 365

Teamwork

Travel readiness

Educación

SMK (Computer & Network Engineering)

Diploma (D3)

Bachelor’s degree (S1)

Herramientas

LAN/WAN

Routers

Firewalls

POS hardware

Microsoft 365

Descripción del empleo

PT Hero Retail Nusantara is seeking an IT Support professional to join our service desk. The role involves hardware troubleshooting for PCs, POS systems, and weighing scales, with hands-on networking setup and maintenance across Jabodetabek stores.

You will work independently and as part of a team, travel to various store locations, and support MS 365 tools. A vehicle is required and willingness to travel beyond Java as needed.