Field IT & Network Support Technician

Segari; Tangerang; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Segari in Indonesia seeks an IT Support Technician to join our Tangerang operations. You will troubleshoot printers, configure networks (routers, switches, APs), and support CCTV systems across multiple sites, including warehouses.

The ideal candidate has at least a 2-year background (SMK TKJ or D3 in IT), can travel to multiple locations (up to 15), and holds a valid SIM C with own transport. Willingness to work shifts is required.

Qualifications

• Minimum SMK TKJ or D3 in IT-related field with relevant work experience.
• Willing to travel to up to 15 locations across multiple sites.
• Domiciled in Tangerang or West Jakarta area preferred.
• Valid SIM C and own transportation.
• Able to work in warehouse environments and provide on-site IT support.

Responsibilities

• Troubleshoot, maintain, and repair printers (Inkjet, Dot Matrix, Thermal, Laser).
• Perform network config and troubleshooting for routers, switches, and wireless APs.
• Support CCTV systems (DVR/NVR/IP cameras) and warehouse IT equipment.
• Provide technical support for IT infrastructure across sites; document issues and resolutions.
• Prepare technical reports and maintain IT asset records; demonstrate willingness to learn new tech.

Skills

Communication

Proactive

Teamwork

Self-management

Willingness to learn

Problem solving

Education

SMK TKJ

D3 in IT / Information Systems / Computer Engineering / Management Informatics

Tools

MikroTik

Ruijie

Fortinet

DVR

NVR

IP Cameras

Job description

Segari in Indonesia seeks an IT Support Technician to join our Tangerang operations. You will troubleshoot printers, configure networks (routers, switches, APs), and support CCTV systems across multiple sites, including warehouses.

The ideal candidate has at least a 2-year background (SMK TKJ or D3 in IT), can travel to multiple locations (up to 15), and holds a valid SIM C with own transport. Willingness to work shifts is required.