Travel Tech API Specialist - Connectivity & Support

JAC Recruitment; Jakarta Pusat; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

JAC Recruitment International is based in Jakarta and supports a Commercial Technology Specialist role focusing on API integration, application support, and cross-functional collaboration within a global travel technology environment.

The position requires at least 2 years in IT or application support, with preferred experience in travel or hospitality and strong API/SQ L skills. Rotational shifts may be part of the schedule, and English proficiency is essential.

Qualifications

• Minimum of 2 years in IT support or application support.
• Experience in travel or hospitality is a plus.
• Strong API knowledge (XML, SOAP, REST) and SQL skills.

Responsibilities

• Serve as SME for system functionality and API integrations.
• Monitor, maintain, and optimise API connectivity with partners and clients.
• Provide hands-on technical support via email, chat, and calls.
• Troubleshoot issues and deliver timely resolutions.
• Collaborate with internal teams to improve system functionality and client experience.

Skills

IT Support Experience

API Technologies

SQL Queries

English

Tools

XML

SOAP

REST

SQL

Job description

JAC Recruitment International is based in Jakarta and supports a Commercial Technology Specialist role focusing on API integration, application support, and cross-functional collaboration within a global travel technology environment.

The position requires at least 2 years in IT or application support, with preferred experience in travel or hospitality and strong API/SQ L skills. Rotational shifts may be part of the schedule, and English proficiency is essential.