Travel Support Agent — Live Chat & Calls, 24/7

Concentrix; Daerah Istimewa Yogyakarta; On-site; IDR 39,060,000 - 66,960,000; Full time

Job summary

Concentrix in Yogyakarta is seeking an Online Travel Agent to deliver live chat and call support to international travelers. The role emphasizes exceptional service and problem solving in a fast-paced, multicultural environment.

Candidates should have at least a Diploma or Bachelor's, English proficiency at B1/B2, and a willingness to work 24/7 shifts, including weekends. Fresh graduates are welcome.

You'll join a growing global travel services team with opportunities for training and growth.

Qualifications

• Diploma or Bachelor’s degree required.

Responsibilities

• Provide live chat and call support to international customers.
• Resolve customer issues and deliver solutions for a seamless travel experience.
• Maintain high levels of customer satisfaction and service quality.

Skills

Problem solving

Multitasking

Attention to detail

Education

Diploma/Bachelor's Degree

Job description

Concentrix in Yogyakarta is seeking an Online Travel Agent to deliver live chat and call support to international travelers. The role emphasizes exceptional service and problem solving in a fast-paced, multicultural environment.

Candidates should have at least a Diploma or Bachelor's, English proficiency at B1/B2, and a willingness to work 24/7 shifts, including weekends. Fresh graduates are welcome.

You'll join a growing global travel services team with opportunities for training and growth.