Travel Sales Support & Client Solutions Specialist

Miki Travel (Hong Kong) Limited; Jakarta Pusat; On-site; IDR 96,000,000 - 144,000,000; Full time

Job summary

Miki Travel (Hong Kong) Limited in Jakarta is seeking a Sales Support professional to prepare offers, brief clients on itineraries, and revise proposals to meet client needs. You will finalize quotations, prepare documentation for Operations, and support the Sales team with agent profiling.

The role requires a diploma or above with travel sales experience, strong English, and the ability to work under pressure while delivering accurate results.

Qualifications

• Diploma or above with 2 years’ experience in Sales Support, travel or related industry preferred.
• Proficient in English; other languages are a plus.
• Strong detail orientation, problem solving, and multitasking in a fast-paced environment.
• Able to work under pressure and meet deadlines.
• Excellent communication and customer service mindset.
• Independent worker with proactive, flexible attitude.
• Knowledge of European destinations is advantageous.
• MS Office proficiency.

Responsibilities

• Produce and present offers to clients and brief customers on final itinerary; revise offers as needed.
• Check, amend and finalize quotations per SOP.
• Prepare documentation for Operations; handle amendments to itineraries.
• Provide admin and documentation support to Sales, including travel agent profiling.
• Liaise with internal and external partners, including travel agents and regional offices.
• Perform other duties as assigned by the Manager.

Skills

Sales support

Attention to detail

Problem solving

Flexible attitude

Time management

Independent work

Customer service

Multitasking

Fluent English

Knowledge of Europe

Education

Diploma or above

Tools

Microsoft Office

Job description

Miki Travel (Hong Kong) Limited in Jakarta is seeking a Sales Support professional to prepare offers, brief clients on itineraries, and revise proposals to meet client needs. You will finalize quotations, prepare documentation for Operations, and support the Sales team with agent profiling.

The role requires a diploma or above with travel sales experience, strong English, and the ability to work under pressure while delivering accurate results.