Senior Travel Advisor: Complex Itineraries & Sales

PT Fiwi Lestari Internasional (Avia Tour); Jakarta Utara; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

PT Fiwi Lestari Internasional (Avia Tour) seeks an experienced Senior Travel Consultant to manage complex travel arrangements, maximize sales, and deliver personalized solutions for clients. You will excel in handling ticketing, tours, and travel services while building lasting relationships.

Based in Indonesia, opportunities include Gandaria City (South Jakarta) or Head Office (Central Jakarta). Fluency in English is essential; Mandarin is a plus.

Qualifications

• Graduate from Tourism Academy/SMIP or relevant field.
• Ticketing/Tourism certification is preferred.
• Minimum 3 years of experience as a Travel Consultant or related role.
• Proficient in GDS systems (Galileo, Abacus, Sabre, Amadeus, or Altea).
• Experience in selling tour packages and travel products (FIT, groups, incentives).
• Strong sales, negotiation and customer relationship skills.

Responsibilities

• Consult with clients to understand their travel needs and tailor solutions.
• Handle domestic & international ticketing, including booking, issuance, reissue, refunds and complex itineraries.
• Sell and promote flights, hotels, tours, insurance and other travel services.
• Manage FIT, group, incentive, and customized travel arrangements.
• Prepare travel documents and personalized itineraries.

Skills

Sales & client relations

English communication

Problem solving

Teamwork

Education

Tourism Academy/SMIP or equivalent

Ticketing/Tourism certification (preferred)

Tools

GDS: Galileo/Abacus/Sabre/Amadeus/Altea

Job description

PT Fiwi Lestari Internasional (Avia Tour) seeks an experienced Senior Travel Consultant to manage complex travel arrangements, maximize sales, and deliver personalized solutions for clients. You will excel in handling ticketing, tours, and travel services while building lasting relationships.

Based in Indonesia, opportunities include Gandaria City (South Jakarta) or Head Office (Central Jakarta). Fluency in English is essential; Mandarin is a plus.