Transfer Service

DOKU, PT NUSA SATU INTI ARTHA; Jakarta Barat; On-site; IDR 48,000,000 - 96,000,000; Full time

Job summary

DOKU, PT NUSA SATU INTI ARTHA in Jakarta Barat is seeking a detail-oriented administrator to manage the disbursement process and update related data to ensure accuracy, compliance, and efficiency.

You will perform transaction reconciliation, monitor partner funds, and prepare daily reports for finance, regulators, management, and partners, while addressing merchant disbursement inquiries.

Qualifications

• Experience with transaction reconciliation and remittance operations.
• Familiarity with regulatory standards (PPATK & BI).
• Document management and reporting capability.

Responsibilities

• Proceed transaction reconciliation and ensure accuracy.
• Manage daily currency usage by partners to optimize processes.
• Check transaction status to ensure process optimization.
• Prepare and deliver daily transaction reports to finance, regulators, management, and partners.
• Respond to merchant complaints related to disbursement.
• Handle document filling (agreements, merchant documents, regulatory letters) and ensure compliance.
• Monitor deposits, top ups, disbursements, settlements, and refunds in remittance system.

Skills

Transaction reconciliation

Remittance processes

Compliance standards

Job description

About The Role:

Responsible for Proceeding administrative and operational Process of disbursement Transaction and updating data related to it to Ensure process Optimization, accuracy & Compliance.

About The Role:

Responsible for Proceeding administrative and operational Process of disbursement Transaction and updating data related to it to Ensure process Optimization, accuracy & Compliance.

What Will You Do:

• Proceed Transaction reconciliation and ensure its accuracy to provide optimal and high-quality services.


• Manage daily currency that used by partners to Ensure process Optimization.


• Check transaction status to Ensure process Optimization


• Prepare and deliver report daily transactions to finance, regulatory parties (PPATK & BI), management and all partners for the purpose of process accountability & transparency.


• Providing respond toward Merchants complain related to disbursement to ensure solvency effectiveness which also comply to related policy-procedures.


• Proceed Document filling (agreements, merchants documents, regulatory letters) and responsible for its completion to Ensure process Optimization & Compliance toward certain policy-procedures.


• Monitor & Check deposit, do top up, disbursement, settlement, and refund from partner in remittance system to Ensure process Optimization & Compliance toward certain policy-procedures.

Soft Skill Requirements:

• Detail-oriented and organized


• Effective communication and problem-solving skills


• Ability to respond to inquiries with accuracy and timeliness


• Strong teamwork and collaboration skills

Technical Skill Requirements:

• Knowledge of transaction reconciliation and remittance processes


• Familiarity with compliance and regulatory standards (e.g., PPATK & BI)


• Ability to handle document management and reporting