Operation Officer

Bank OCBC NISP; Indonesia; On-site; IDR 111,600,000 - 167,400,000; Full time

Job summary

A financial institution in Indonesia is seeking a candidate for a role focused on transaction processing and monitoring. Responsibilities include reconciling transactions, ensuring compliance with regulatory requirements, and supporting system enhancements. Ideal candidates should have experience with core banking systems, compliance processes, and be capable of coordinating with various teams. A proactive approach to investigating discrepancies and operational risks is crucial. This role offers the opportunity to work in a dynamic banking environment.

Qualifications

• Strong understanding of transaction processing and monitoring.
• Experience with compliance and risk management in banking.
• Ability to coordinate with multiple stakeholders.

Responsibilities

• Reconcile domestic and cross-border transactions.
• Ensure all transactions comply with policies and regulations.
• Utilize core banking systems and assist in testing enhancements.

Tools

T24

Finacle

Core banking systems

Job description

Transaction Processing & Monitoring

• Reconcile domestic and cross-border transactions
• Monitor transaction flows across regional systems and ensure timely execution within SLAs.
• Investigate and resolve transaction discrepancies, exceptions, and failed payments.

Compliance & Risk Management

• Ensure all transactions comply with internal policies, regulatory requirements
• Support anti-money laundering (AML) checks and suspicious transaction reporting (STR) processes.
• Maintain audit trails and documentation for transaction records.

System & Process Support

• Utilize core banking systems (e.g., T24, Finacle, or other OCBC platforms) and regional operational tools.
• Assist in testing and implementation of system enhancements related to transaction processing.
• Participate in process improvement initiatives to increase efficiency and reduce operational risk.

Cross-functional Coordination

• Liaise with branches, regional teams, treasury, compliance, and IT to resolve transaction-related issues.
• Provide operational support to clients and internal stakeholders during peak periods or system outages.