Merchant Support Officer (Entry Level)

Stie Yai; Jakarta Pusat; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

Stie Yai in Jakarta Pusat seeks a detail-oriented Administrative/BD Support to manage documents (PKS, NDA, Addendum, Novation, Commitment Letters) from circulation to Finance and Legal until signed.

You will archive with Legal, send signed docs to merchants, run monthly reconciliations, submit payment requests, and track status while supporting merchants and internal teams with document requirements.

Qualifications

• At least a Diploma Degree in Economics, Accounting, or related fields.
• Fresh graduates with internship experience are welcome to apply.
• Familiarity with Microsoft Office (Word, Excel, PowerPoint).
• Detail-oriented approach.
• Good communication skills.

Responsibilities

• Managing documents such as PKS, NDA, Addendum, Novation, and Commitment Letters from circulation to Finance and Legal until fully signed by the Director.
• Archiving documents with Legal and sending signed documents to respective merchants.
• Performing monthly reconciliations of transactions from merchants within Business Development (BD) and Key Account (KA) scope.
• Submitting payment requests to Finance for invoices from merchants based on reconciliations, including Placement, Promotion, and Sponsorship invoices, and monitoring payment completion.
• Monitoring registration forms for existing and new merchants registered by BD/KA teams to ensure compliance with SOPs.
• Carrying out administrative duties and coordination, including following up with Finance on payment status, tracking document progress with Legal, and supporting merchants and internal teams with additional document requirements.

Education

Diploma in Economics, Accounting or related fields

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Your Role

Key responsibilities include:

• Managing documents such as PKS, NDA, Addendum, Novation, and Commitment Letters from circulation to Finance and Legal until fully signed by the Director.
• Archiving documents with Legal and sending signed documents to respective merchants.
• Performing monthly reconciliations of transactions from merchants within Business Development (BD) and Key Account (KA) scope.
• Submitting payment requests to Finance for invoices from merchants based on reconciliations, including Placement, Promotion, and Sponsorship invoices, and monitoring payment completion.
• Monitoring registration forms for existing and new merchants registered by BD/KA teams to ensure compliance with SOPs.
• Carrying out administrative duties and coordination, including following up with Finance on payment status, tracking document progress with Legal, and supporting merchants and internal teams with additional document requirements.

About You

The company is looking for:

• At least a Diploma Degree in Economics, Accounting, or related fields.
• Fresh graduates with internship experience are welcome to apply.
• Familiarity with Microsoft Office (Word, Excel, PowerPoint).
• Detail-oriented approach.
• Good communication skills.