Training Specialist Mandarin Speaker

PT.BIGSELLER TECHNOLOGY INDONESIA; Jakarta Barat; On-site; IDR 89,280,000 - 156,240,000; Full time

Job summary

PT Bigseller Technology Indonesia is seeking a Business Development Inbound / Training Specialist (Mandarin Speaker) to train customers on products, onboard new users, and respond to inbound inquiries. You will help grow the business by identifying opportunities and building lasting customer relationships.

The role requires Mandarin fluency, strong presentation and communication skills, and a proactive mindset.

Qualifications

• Minimum D3/S1 in any major.
• Fresh graduates are welcome to apply.
• Mandarin fluency (spoken and written) is mandatory.
• English communication is an advantage.
• Confident in public speaking and delivering presentations.
• Strong communication and problem-solving skills.
• Customer-oriented with a proactive attitude.
• Willing to learn new products and technologies.
• Able to work independently or in a team.

Responsibilities

• Conduct product demonstrations and training sessions for customers.
• Provide onboarding and guidance to new customers on using the company's products.
• Handle inbound customer inquiries and identify business opportunities.
• Build and maintain strong relationships with customers.
• Collaborate with internal teams to ensure customer satisfaction.
• Prepare training materials and product presentations.
• Support marketing events, webinars, and customer workshops when required.
• Collect customer feedback and provide recommendations for product improvement.

Skills

Public speaking

Communication

Interpersonal skills

Problem solving

Customer-oriented

Education

Bachelor's degree or diploma

Job description

Join PT Bigseller Technology Indonesia as a Business Development Inbound / Training Specialist (Mandarin Speaker)! We are looking for an enthusiastic and customer-oriented professional to provide product training, support business growth, and deliver excellent customer experiences. If you are fluent in Mandarin and enjoy interacting with people, we'd love to have you on our team!

Responsibilities

Conduct product demonstrations and training sessions for customers.

Provide onboarding and guidance to new customers on using the company's products.

Handle inbound customer inquiries and identify business opportunities.

Build and maintain strong relationships with customers.

Collaborate with internal teams to ensure customer satisfaction.

Prepare training materials and product presentations.

Support marketing events, webinars, and customer workshops when required.

Collect customer feedback and provide recommendations for product improvement.

Qualifications

Minimum D3/S1 in any major.

Fresh graduates are welcome to apply (experience in Training, Customer Service, Business Development, or Sales is a plus).

Fluent in Mandarin (spoken and written) is mandatory.

Able to communicate in English is an advantage.

Confident in public speaking and delivering presentations.

Strong communication, interpersonal, and problem-solving skills.

Customer-oriented with a proactive attitude.

Willing to learn new products and technologies.

Able to work independently as well as in a team.

Experience in the e-commerce or SaaS industry is a plus.

Unlock job insights

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Your application will include the following questions:

• How many years' experience do you have as a Training Specialist?
• Kualifikasi mana yang kamu miliki?
• Bagaimana Kamu menilai kemampuan bahasa Mandarinmu?