Trainer & Instructor – Facility Management (BNSP Certified Training)

Aeon Delight Indonesia (PT. Sinar Jernih Sarana); Denpasar; On-site; IDR 167,400,000 - 256,680,000; Full time

Job summary

Aeon Delight Indonesia (PT. Sinar Jernih Sarana) invites a qualified Trainer & Instructor to design and deliver BNSP-certified facility management training for Zero Collar and Blue Collar staff.

The role requires strong English communication, adult-learning expertise, and the ability to create engaging modules. Based in Denpasar, Bali, the candidate will conduct classroom and on-the-job training across multiple sites, travel as needed, and collaborate with HR and operations to ensure high

Qualifications

• Bachelor's degree in Psychology, Education, Human Resources, Management, or related field.
• 2–3 years of trainer/L&D/operational trainer experience (facility management/outsource preferred).
• BNSP Training of Trainer certification required.
• Experience delivering training for operational workforce (cleaning, security, engineering, etc.).
• Strong English written and spoken skills; excellent presentation and facilitation.

Responsibilities

• Design, develop, and deliver training programs for Zero Collar and Blue Collar.
• Conduct Training Needs Analysis with HR, recruitment, and operations.
• Prepare training modules, materials, SOPs, and assessment tools.
• Deliver classroom, on-the-job training, induction, and soft skills training.
• Ensure compliance with procedures, HSE, quality standards, and policies.
• Evaluate training effectiveness and provide improvement recommendations.
• Maintain training records, attendance, and reporting.
• Coordinate with clients and stakeholders to align content with SLA.

Skills

Public speaking

Facilitation

Adult learning

Training design

English proficiency

Education

Bachelor's degree

Job description

Trainer & Instructor – Facility Management (BNSP Certified Training)

• Minimum Bachelor’s degree (S1) in Psychology, Education, Human Resources, Management, or related field
• Minimum 2–3 years of experience as Trainer, Learning & Development, or Operational Trainer (Integrated Facility Management/Outsourcing preferred)
• Have Certified in Training of Trainer by BNSP (Badan Nasional Sertifikasi Profesi)
• Experienced in delivering training for operational workforce (cleaning, security, engineering, support services, etc.)
• Good presentation, facilitation, and public speaking skills, with proficiency in both written and spoken English.
• Strong understanding of adult learning principles and training methodologies
• Able to create structured training modules and engaging presentation materials
• Strong analytical skills to assess training needs and measure training effectiveness
• Willing to travel and conduct training at multiple sites/locations, with a valid Class A Driving License (SIM A) and the ability to drive a manual car.
• Willing to be placed in Denpasar, Bali.

Key Responsibilities:

• Design, develop, and deliver training programs for Zero Collar, and Blue Collar.
• Conduct Training Needs Analysis (TNA) in coordination with HR, recruitment, and operational teams
• Prepare training modules, materials, presentations, SOP, and assessment tools (pre-test & post-test)
• Deliver classroom, on-the-job training (OJT), induction, refreshment, and soft skills training
• Ensure compliance with operational procedures, HSE, service quality standards, and company policies
• Evaluate training effectiveness and provide recommendations for continuous improvement
• Maintain training records, attendance lists, evaluation results, and training reports
• Support onboarding and deployment readiness through structured induction programs
• Coach and mentor employees to improve performance, discipline, and service excellence
• Coordinate with clients and internal stakeholders to align training content with service level agreements (SLA)

Facilities Management & Outsourced Services 1,001-5,000 employees

Aeon Delight Indonesia (PT. Sinar Jernih Sarana) was incorporated in 2009 and part of Aeon Delight Group of Japan, which is based in Jakarta, Indonesia. We have grown rapidly in work force, providing service to many well-known companies and organizations. Our company has provided Integrated facility services with nationwide service coverage. In order to meet the demand of our service outside of Metro Jakarta, then at the beginning of 2015 we have opened our branch in Bali, then grow rapidly in Bandung, Bandar Lampung, Palembang, Surabaya and Semarang - Yogyakarta.

Aeon Delight Indonesia (PT. Sinar Jernih Sarana) was incorporated in 2009 and part of Aeon Delight Group of Japan, which is based in Jakarta, Indonesia. We have grown rapidly in work force, providing service to many well-known companies and organizations. Our company has provided Integrated facility services with nationwide service coverage. In order to meet the demand of our service outside of Metro Jakarta, then at the beginning of 2015 we have opened our branch in Bali, then grow rapidly in Bandung, Bandar Lampung, Palembang, Surabaya and Semarang - Yogyakarta.