Township Manager

PT Inti Mitbana Development; Tangerang; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

PT Inti Mitbana Development seeks an experienced Estate Manager to plan and execute maintenance across housing clusters and township areas. The role demands budgeting proficiency, oversight of security, landscaping, and customer service, and coordination with local authorities.

The candidate will manage service providers, ensure compliance, and handle crisis readiness, with a strong emphasis on safety and efficiency in estate operations.

Qualifications

• Plan and execute the maintenance program for housing clusters and town centre
• Budgeting and cost management to optimize resources
• Ensure high quality estate management services (repair, security, cleanliness, landscaping)
• Monitor service provision by outsourcing contracts and subcontractors
• Coordinate with local government for permits and regulatory compliance
• Manage customer complaints after handover and resolve per regulations
• Ensure safety, crisis management, and business continuity preparations

Responsibilities

• Plan and execute maintenance programs for housing clusters and town centres
• Budget and manage costs to optimize resources
• Oversee estate management services: repairs, security, cleanliness, landscaping
• Audit outsourcing and contractors for service quality
• Coordinate permits with local government
• Handle customer complaints post-handover
• Monitor construction and utility installations
• Coordinate with authorities on safety and security

Skills

Estate management experience

Communication skills

On-call responsiveness

Education

Bachelor's degree in Management/Town Planning or related field

Tools

MS Office (Word/Outlook/Excel)

Job description

Minimum Bachelor’s degree in Management, Town Planning, or related field

Minimum 8 years working experience in Estate Management.

Person who has experience in budgeting for estate management for housing, clubhouse, commercial area will be highly advantageous

High proficiency in Computer applications, such as: Ms. Word, Ms. Outlook, and Ms. Excel.

Good communication skills and able to maintain integrity in the work field.

Details oriented and had good analytical skill.

Sounds knowledge of grounds keeping management and operations.

Excellent interpersonal and communication skills.

Have ability to be on call and responsive to any urgent matters.

Job Description:

Plan and execute the maintenance program for housing clusters, town centre which include clubhouse and the whole township area.

Budgeting and cost management to optimize resources.

Ensuring highest level delivery of estate management services, including repair and maintenance, security, customer service, cleanliness, landscaping and sustainability.

Scrutinizing and monitoring the service provision of estate management outsourcing companies and subcontractors including security, landscaping, engineering, waste management, etc necessary for managing township security, safety, and cleanliness.

Representing company in the meeting with customer or resident association, including attending events

Coordinate will local government to ensure issuance of all permits necessary for maintenance i.e water, installation permit, PJU permit, issuance document for any activities within the area, etc.

Manage customer complaints after hand over process and resolve it in accordance with company regulations.

Monitor building modifications process including design, permit, and construction monitoring after hand over process, including coordinate with contractor and service provider.

Monitor and coordinate installation of water, electricity, and other utilities.

Manage all collection process of IPL (unit management fee) from resident. Coordinate and meet with residents when necessary related to IPL implementation.

Manage all insurances needed for the estate

Monitoring all utilities, facilities, and equipment repair process according with plan and safety requirement.

Manage all inventory of equipment and supplies needed for estate maintenance.

Coordinate and cooperate with related parties (Muspika, Police, Local Government) to ensure area security, traffic and solve any problem that occurs within the area.

Managing crisis situations, emergency preparedness, workplace safety, and business continuity programs, ensuring the team is prepared to handle emergencies include i.e coordination with local fire fighter, police, hospital, etc.

Coordinate and ensure all safety measures are done within the standard to ensure protection for all personnel.