Estate Head – Property & Township Management

Pengiklan Anonim; Tangerang; On-site; IDR 360,000,000 - 540,000,000; Full time

Job summary

Pengiklan Anonim is seeking a Senior Estate Manager to lead all operational activities of the estate, ensuring safety, comfort, order, and high service quality for residents and tenants.

You will oversee facility management, environment, security, cleanliness, and resident relations, coordinate estate, engineering, security, and cleaning teams, and manage budgets, contracts, and vendor performance to meet company standards.

Qualifications

• Minimum S1 education, preferably in Civil Engineering, Architecture, Mechanical Engineering, Electrical Engineering, Property Management, or related field.
• Experience in Estate Management, Property Management, Building Management, or Developer roles is required.
• 3-5 years in a Manager/Head position in estate/property management.

Responsibilities

• Lead and oversee all operational activities of the Estate Department.
• Ensure the area, facilities, infrastructure, landscaping, cleanliness, and security are well-maintained.
• Oversee building/facility management operations and ensure facilities function optimally.
• Coordinate Estate, Engineering, Security, Cleaning Service, Landscape teams with other parties.
• Develop and control work programs, operational budgets, and area maintenance requirements.
• Ensure SOP, service standards, K3/HSE, and company regulations are implemented.
• Handle and resolve resident/tenant complaints quickly and professionally.
• Build relations with residents, tenants, vendors, contractors, and external parties.
• Oversee vendor and contractor performance to meet contract, quality, cost, and timeline requirements.

Skills

Leadership

Budgeting

Vendor management

Contract management

Communication

Negotiation

Problem solving

People management

Decision making

Resident relations

Education

Minimum S1 education in Civil Engineering / Architecture / related field

Job description

Responsible for leading and managing all operational activities of the estate to ensure the area remains safe, comfortable, orderly, well-maintained, and provides good service quality for residents and tenants. This position also ensures facility management, environment, security, cleanliness, and resident relations run effectively according to company standards.

Key responsibilities

• Lead and oversee all operational activities of the Estate Department
• Ensure the condition of the area, common facilities, infrastructure, landscape, cleanliness, and security are well-maintained
• Manage building/facility management operations and ensure facilities function optimally
• Oversee maintenance work, repairs, and upkeep of area facilities and infrastructure
• Coordinate the Estate, Engineering, Security, Cleaning Service, Landscape teams and other relevant parties
• Develop and control work programs, operational budgets, and area maintenance requirements
• Ensure implementation of SOP, service standards, K3/HSE, and company regulations
• Handle and resolve resident/tenant complaints quickly and professionally
• Build good relationships with residents, tenants, vendors, contractors, and external parties
• Oversee vendor and contractor performance and ensure work complies with contract, quality, cost, and timeline

About you

• Minimum S1 education, preferably in Civil Engineering, Architecture, Mechanical Engineering, Electrical Engineering, Property Management, or related field
• Minimum 8-10 years of experience in Estate Management, Property Management, Building Management, or Developer
• Minimum 3-5 years of experience as Manager/Head in estate/property management
• Experience managing residential areas, townships, commercial areas, apartments, mixed-use, or property development is an advantage
• Understanding of facility management, building maintenance, landscape, security, cleaning service, and infrastructure
• Capability in budgeting, cost control, vendor management, and contract management
• Understanding of SOP implementation, K3/HSE, and regulations related to area/property management
• Strong leadership and people management capabilities
• Able to perform problem solving and make decisions quickly and accurately
• Good communication and negotiation capabilities