Tour Product & Operation

Panorama JTB Tours Indonesia; Jakarta Utara; On-site; IDR 89,280,000 - 178,560,000; Full time

Job summary

Panorama JTB Tours Indonesia develops and manages tour products across international destinations. You will handle end-to-end tour operations, including itinerary planning, costing, and booking, while coordinating with DMCs, hotels, and airlines to ensure seamless execution.

The role requires strong negotiation skills, English proficiency, and the ability to manage multiple projects in a fast-paced environment.

Qualifications

• 3 years minimum experience in Tour Product & Operation or related role.
• Experience handling any international region is welcome.
• Strong knowledge of international tour operations, itinerary planning, costing, and supplier coordination.
• Strong negotiation and communication skills with overseas partners.
• Good problem-solving and decision-making skills.
• Good command of English, both written and verbal.
• Detail-oriented, proactive, and able to manage multiple projects and deadlines.

Responsibilities

• Manage and develop tour products across various international destinations.
• Handle end-to-end tour operations, including itinerary planning, costing, quotation coordination, booking, and tour execution.
• Coordinate and negotiate with DMCs, hotels, airlines, and other overseas suppliers.
• Develop and maintain competitive itineraries, product costing, and product information.
• Ensure operational readiness and quality of tour products before execution.
• Monitor supplier performance, pricing, and product competitiveness.
• Handle and resolve operational issues to ensure smooth tour execution.
• Conduct destination and market research to identify new products and opportunities.
• Collaborate closely with Sales and other internal teams to support customer and business requirements.

Skills

Tour product & ops

International coordination

Negotiation

English proficiency

Multitasking

Job description

Manage and develop tour products across various international destinations.

Handle end-to-end tour operations, including itinerary planning, costing, quotation coordination, booking, and tour execution.

Coordinate and negotiate with DMCs, hotels, airlines, and other overseas suppliers.

Develop and maintain competitive itineraries, product costing, and product information.

Ensure operational readiness and quality of tour products before execution.

Monitor supplier performance, pricing, and product competitiveness.

Handle and resolve operational issues to ensure smooth tour execution.

Conduct destination and market research to identify new products and opportunities.

Collaborate closely with Sales and other internal teams to support customer and business requirements.

Qualifications

Minimum 3 years of experience in Tour Product & Operation or a related role.

Experience handling any international region is welcome.

Strong knowledge of international tour operations, itinerary planning, costing, and supplier coordination.

Strong negotiation and communication skills, particularly with overseas partners.

Good problem-solving and decision-making skills.

Good command of English, both written and verbal.

Detail-oriented, proactive, and able to manage multiple projects and deadlines.

Strong ownership and ability to work independently in a fast-paced environment.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Indonesia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How would you rate your English language skills?
• How many years' experience do you have as a Tour Planner?

Panorama JTB Tours is a transformation of Panorama Tours, a tour & travel company that has been known since 1998. Panorama JTB Tours is the result of synergy between two leading companies: Panorama Group and JTB Corporation, to be stronger and wider in society and society in the homeland on the Travel & Leisure segment. JTB Corporation itself as a global Tourism player who has been entangled for more than 100 years with a network in 37 countries makes Panorama Group as a reliable partner in Indonesia in the framework of the development and expansion of the national market share.

Panorama JTB Tours is a transformation of Panorama Tours, a tour & travel company that has been known since 1998. Panorama JTB Tours is the result of synergy between two leading companies: Panorama Group and JTB Corporation, to be stronger and wider in society and society in the homeland on the Travel & Leisure segment. JTB Corporation itself as a global Tourism player who has been entangled for more than 100 years with a network in 37 countries makes Panorama Group as a reliable partner in Indonesia in the framework of the development and expansion of the national market share.