Global Tour Product & Operations Lead

Panorama JTB Tours Indonesia; Jakarta Utara; Vor Ort; IDR 89.280.000 - 178.560.000; Vollzeit

Zusammenfassung

Panorama JTB Tours Indonesia develops and manages tour products across international destinations. You will handle end-to-end tour operations, including itinerary planning, costing, and booking, while coordinating with DMCs, hotels, and airlines to ensure seamless execution.

The role requires strong negotiation skills, English proficiency, and the ability to manage multiple projects in a fast-paced environment.

Qualifikationen

• 3 years minimum experience in Tour Product & Operation or related role.
• Experience handling any international region is welcome.
• Strong knowledge of international tour operations, itinerary planning, costing, and supplier coordination.
• Strong negotiation and communication skills with overseas partners.
• Good problem-solving and decision-making skills.
• Good command of English, both written and verbal.
• Detail-oriented, proactive, and able to manage multiple projects and deadlines.

Aufgaben

• Manage and develop tour products across various international destinations.
• Handle end-to-end tour operations, including itinerary planning, costing, quotation coordination, booking, and tour execution.
• Coordinate and negotiate with DMCs, hotels, airlines, and other overseas suppliers.
• Develop and maintain competitive itineraries, product costing, and product information.
• Ensure operational readiness and quality of tour products before execution.
• Monitor supplier performance, pricing, and product competitiveness.
• Handle and resolve operational issues to ensure smooth tour execution.
• Conduct destination and market research to identify new products and opportunities.
• Collaborate closely with Sales and other internal teams to support customer and business requirements.

Kenntnisse

Tour product & ops

International coordination

Negotiation

English proficiency

Multitasking

Jobbeschreibung

Panorama JTB Tours Indonesia develops and manages tour products across international destinations. You will handle end-to-end tour operations, including itinerary planning, costing, and booking, while coordinating with DMCs, hotels, and airlines to ensure seamless execution.

The role requires strong negotiation skills, English proficiency, and the ability to manage multiple projects in a fast-paced environment.