The Writers Bar Server

Accorhotel; Jakarta Pusat; Sur place; IDR 66 960 000 - 100 440 000; Plein temps

Avantages offerts par ce poste

Flexible shifts

Résumé du poste

Accorhotel in Jakarta is seeking a Writers Bar Server to provide exceptional beverage service, take orders, and ensure guest satisfaction in a luxury hotel environment.

You will know cocktails, wines, and non-alcoholic beverages, maintain hygiene, handle payments, and work flexible shifts including evenings and weekends. Fluency in English and friendly, attentive demeanor are essential.

Qualifications

• Minimum high school diploma or equivalent.
• Hospitality, bartending, or Food & Beverage service qualification is an advantage.
• Experience as Bar Server, Bartender, or F&B server preferred.
• Good knowledge of cocktails, wines, spirits, and non-alcoholic beverages.
• Excellent guest service and interpersonal skills.
• Good English communication skills; other languages are an advantage.
• Physically able to stand for long periods and carry trays.
• Strong attention to detail in taking orders, serving beverages, and payments.
• Knowledge of safety, hygiene and responsible alcohol service practices.

Responsabilités

• Take and process drink orders accurately and efficiently.
• Provide personalized beverage recommendations and presentation.
• Deliver beverages promptly and maintain bar cleanliness.
• Engage with guests to anticipate needs and ensure a memorable experience.

Connaissances

Beverage knowledge

Guest service

Communication skills

Physical stamina

Attention to detail

Safety & hygiene

Flexibility & adaptability

Formation

High school diploma or equivalent

Hospitality certification (advantage)

Description du poste

The Writers Bar Server is responsible for providing exceptional beverage service to guests, ensuring their satisfaction and enhancing their overall experience. Their primary responsibility is to accurately and efficiently take and process drink orders while maintaining a high level of professionalism and attentiveness. They offer personalized recommendations, share product knowledge, create a welcoming atmosphere and contribute to the hotel's reputation for service excellence. Their engagement with guests is crucial as they anticipate their needs and deliver beverages promptly and with attention to detail. Their exceptional service helps the hotel fulfil its commitment to providing a memorable and enjoyable stay for every guest.

Education

Minimum high school diploma or equivalent. A qualification or certification in Hospitality, Bartending, or Food & Beverage Service is an advantage.

Experience

Previous experience as a Bar Server, Bartender, Food & Beverage Server, or in a similar role is preferred. Experience in a luxury hotel or high-end hospitality environment is highly desirable.

Beverage Knowledge

Good knowledge of cocktails, wines, spirits, and non-alcoholic beverages, including basic preparation techniques, glassware, garnishes, and presentation.

Guest Service Skills

Excellent guest service and interpersonal skills, with a friendly, engaging, and service-oriented personality and a genuine passion for exceeding guest expectations.

Communication Skills

Good English communication skills are required. Additional language skills are an advantage, particularly in an international luxury hotel environment.

Physical Stamina

Physically fit and able to stand for extended periods, carry trays, and work effectively in a fast-paced service environment.

Attention to Detail

Strong attention to detail and accuracy in taking orders, serving beverages, processing payments, and maintaining the cleanliness and organization of the bar.

Safety & Hygiene

Good understanding of food and beverage hygiene, workplace safety, proper handling of glassware and utensils, and responsible alcohol service practices.

Flexibility & Adaptability

Willing to work shifts, including evenings, weekends, and public holidays, with the ability to adapt to changing operational requirements and guest needs.