Tenant Relation Supervisor

PT Alam Sutera Realty Tbk; Tangerang; On-site; IDR 111,600,000 - 223,200,000; Full time

Job summary

PT Alam Sutera Realty Tbk seeks a Tenant Relation Supervisor to manage tenant relations, ensure satisfaction, and supervise the Tenant Relation team in daily operations at Alam Sutera.

You will handle tenant complaints, coordinate with related departments, monitor occupancy, tenancy periods, and lease renewals, and ensure compliance with house rules, reporting monthly performance.

Qualifications

• Bachelor's Degree in Communication/Public Relations or related field.
• Minimum 5 years of experience in Tenant Relation or Property Management.
• Minimum 1-2 years of experience in a supervisor/leader position.
• Strong leadership, communication, negotiation, and problem-solving skills.
• Proficient in Microsoft Office.
• Fluent in Bahasa Indonesia and English.

Responsibilities

• Manage tenant relations and ensure tenant satisfaction.
• Supervise Tenant Relation team and daily operations.
• Handle tenant complaints and coordinate with related departments.
• Monitor tenant occupancy, rental periods, and lease renewals.
• Ensure compliance with apartment House Rules.
• Prepare monthly Tenant Relation reports.

Skills

Leadership

Communication

Negotiation

Problem-solving

Education

Bachelor's degree in Communication/Public Relations or related field

Tools

Microsoft Office

Job description

Manage tenant relations and ensure tenant satisfaction.

Supervise Tenant Relation team and daily operations.

Handle tenant complaints and coordinate with related departments.

Monitor tenant occupancy, rental periods, and lease renewals.

Ensure compliance with apartment House Rules.

Prepare monthly Tenant Relation reports.

Qualifications

Bachelor's Degree (S1) in Communication, Public Relations, or related fields.

Minimum 5 years of experience in Tenant Relation or Property Management.

Minimum 1-2 year of experience in a supervisor/leader position.

Strong leadership, communication, negotiation, and problem-solving skills.

Proficient in Microsoft Office.

Fluent in Bahasa Indonesia and English.

Placement: Alam Sutera

Building more than properties, PT Alam Sutera Realty Tbk creates integrated communities and destinations across Indonesia. With over three decades of experience, we continue to grow across residential, commercial, industrial, retail, leisure, and hospitality, while embracing innovation for a better quality of life.

Building more than properties, PT Alam Sutera Realty Tbk creates integrated communities and destinations across Indonesia. With over three decades of experience, we continue to grow across residential, commercial, industrial, retail, leisure, and hospitality, while embracing innovation for a better quality of life.