Telesales Specialist

SAMIR; Cilandak Timur; In loco; IDR 33.480.000 - 78.120.000; Tempo pieno

Descrizione del lavoro

SAMIR is seeking a energetic Telesales Staff to contact potential clients, present our loan products, and explain benefits over the phone. The role focuses on outbound calls, building rapport, and converting prospects into customers while meeting sales targets.

You will work in a collaborative fintech environment, handle customer questions, follow up diligently, and contribute to a high-performing sales team.

Competenze

• At least 1 year of experience in Telemarketing or Telesales.
• Excellent communication and coordination skills.
• Strong sense of responsibility and being a team player.
• Able to work with deadlines and under pressure.

Mansioni

• Make outbound calls to prospective clients.
• Present and explain products, highlighting benefits and features.
• Engage clients to encourage product usage and close sales.
• Resolve client concerns related to product usage to ensure satisfaction.
• Meet or exceed company sales targets.
• Negotiate with customers and provide convincing explanations over the phone.
• Follow up with prospects and clients to maintain engagement.

Conoscenze

Outbound calls

Communication

Team player

Deadline oriented

Formazione

Senior High School or Bachelor degree

Descrizione del lavoro

Telesales Staff/Representative is responsible for contacting potential clients via phone, offering company products, and providing relevant product information. The primary goal is to convert potential prospects into customers by explaining product benefits, addressing any concerns they may have, and achieving the sales targets set by the company.

Job Description:

• Client Outreach: Make outbound calls to clients based on company-provided data.
• Product Offering: Present and explain products to clients, ensuring they fully understand the benefits and features.
• Client Engagement: Engage clients in productive conversations to encourage product usage.
• Problem Resolution: Handle and resolve client concerns related to product usage, ensuring customer satisfaction.
• Target Achievement: Maintain a strong commitment to meeting company-set sales targets.
• Negotiation: Contact and negotiate with customers, providing clear and convincing explanations of product value over the phone.
• Follow-Up: Consistently follow up with prospects and clients to maintain engagement and sustained interest.

Job Qualifications:

• Minimum 1 years' working experience in Telemarketing or Telesales.
• Minimum Senior High School or Bachelor degree is a plus.
• Excellent communication and coordination skills.
• Strong sense of responsibility and a team player.
• Able to work with deadlines and high pressure, positive, and responsible attitude required.
• Prefer specialized in loan product telemarketing experience from Fintech / Banking.

Are you ready to be Samiritans?

Let's be part of our collaborative and innovative environment.