Telesales Pro: Lead Gen & Appointment Builder

Aramex; Jakarta Pusat; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

Aramex is seeking a Telesales Executive (Telemarketing) to support growth in Jakarta, Indonesia. The role focuses on outbound calls, lead generation, and appointment setting for the Business Development team, building relationships and qualifying opportunities.

You will maintain accurate CRM data, produce call reports, and support marketing campaigns with market feedback. Strong English communication and MS Office proficiency are required.

Qualifications

• Bachelor's degree in Business, Marketing, Communications or related field.
• 1–3 years of experience in telemarketing, customer service, inside sales, call center, lead generation or related roles.
• Experience making outbound calls and engaging with customers is preferred.
• Good communication and interpersonal skills.
• Comfortable speaking with customers over the phone on a daily basis.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Good organizational and time management skills.
• Good English verbal and written communication skills.

Responsibilities

• Lead Generation & Customer Outreach: Conduct outbound calls to introduce Aramex products and services and qualify prospects.
• Identify and qualify prospective customers based on business needs and opportunities.
• Generate and maintain a pipeline of qualified leads for the sales team.
• Schedule appointments and meetings for Business Development representatives.
• Follow up on marketing campaigns, customer inquiries, and sales leads.

Skills

Lead generation

Outbound calling

Customer engagement

Communication skills

Appointment setting

Market awareness

Education

Bachelor's degree in Business/Marketing/Communications

Tools

CRM software

Microsoft Office

Job description

Aramex is seeking a Telesales Executive (Telemarketing) to support growth in Jakarta, Indonesia. The role focuses on outbound calls, lead generation, and appointment setting for the Business Development team, building relationships and qualifying opportunities.

You will maintain accurate CRM data, produce call reports, and support marketing campaigns with market feedback. Strong English communication and MS Office proficiency are required.