Telemarketing Specialist

SOLID GROUP; Jakarta Pusat; On-site; IDR 55,800,000 - 78,120,000; Full time

Job summary

SOLID GROUP in Jakarta, Indonesia, seeks a Telemarketing Specialist for a full-time, on-site role. You will make outbound calls to prospective and existing customers, present products and services, and qualify leads for the sales team.

You will handle basic inquiries, share accurate information, and work closely with sales and customer service to support revenue and satisfaction goals. The successful candidate will meet call volume and conversion targets while maintaining a professional,

Qualifications

• Strong lead generation and sales skills with ability to convert leads into opportunities.
• Excellent communication, clear verbal expression and active listening.
• Customer service experience with ability to handle inquiries professionally.
• Ability to work on-site in Jakarta, Indonesia and collaborate within a team.
• Goal-oriented, good time management and resilience for challenging calls.
• Telemarketing or inside sales experience is advantageous.
• High school diploma or equivalent; further business/marketing education is beneficial.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Introduce products and services and qualify leads for the sales team.
• Handle basic inquiries and provide clear, accurate information.
• Collaborate with sales and customer service to support revenue and satisfaction goals.
• Meet call volume and conversion targets while maintaining professionalism.

Skills

Lead generation

Sales skills

Excellent communication

Customer service experience

Team collaboration

Time management

Resilience on calls

Telemarketing / inside sales

On-site work capability

High school diploma

Education

High school diploma or equivalent

Business/Marketing education beneficial

Job description

The Telemarketing Specialist at SOLID GROUP is a full-time, on-site role based in Jakarta, Indonesia. The specialist will make outbound calls to prospective and existing customers, introduce products and services, and qualify leads for the sales team. The role involves handling basic inquiries, providing clear and accurate information, and collaborating closely with sales and customer service teams to support revenue and customer satisfaction goals. The Telemarketing Specialist is expected to meet call volume and conversion targets while maintaining a professional and respectful communication style.

Qualifications

• Strong lead generation and sales skills, with the ability to identify prospects and convert leads into opportunities.
• Excellent communication skills, including clear verbal expression, active listening, and the ability to explain products and services effectively.
• Customer service and customer support experience, with a focus on building rapport and handling inquiries or concerns professionally.
• Ability to work on-site in Jakarta, Indonesia, and collaborate effectively within a team-based setting.
• Goal-oriented mindset, strong time management, and resilience in handling rejection or challenging calls.
• Prior telemarketing, inside sales, or call center experience is an advantage.
• High school diploma or equivalent required; further education in business, marketing, or related fields is beneficial.