Telemarketer

Dunamis Organization Services; Jakarta Pusat; On-site; IDR 44,640,000 - 78,120,000; Full time

Job summary

Dunamis Organization Services in Jakarta Pusat, Indonesia, seeks a professional and results-driven Telemarketer to support the growth of our Public Program business. You will execute structured telesales activities, engage prospective clients, and help build a qualified sales pipeline.

The role requires disciplined, target-oriented communication, the ability to build rapport with clients, and strong data management to ensure accurate follow-up and registrations according to company procedures.

Qualifications

• Minimum Diploma or Bachelor’s Degree in any discipline.
• 1–2 years of relevant experience in Telemarketing, Telesales, or Customer Service.
• Ability to communicate effectively and influence client decisions.
• Target orientation with ability to work under defined targets.
• Strong interpersonal skills and professional relationship-building.
• Proactive, disciplined, and detail-oriented in managing client data and follow-up.

Responsibilities

• Execute outbound telesales activities for Public Program offerings.
• Achieve individual revenue and performance targets.
• Maintain and update client and prospect databases with accuracy.
• Identify client needs to support engagement by the sales team.
• Follow up on marketing campaigns, including email outreach.
• Provide clear program details, schedules, and participation information.
• Handle inquiries and objections professionally.
• Coordinate with internal stakeholders to ensure lead management and conversion.
• Ensure proper registration of participants per procedures.

Skills

Communication

Influencing client decisions

Target orientation

Interpersonal skills

Relationship building

Detail oriented

Education

Diploma or Bachelor's degree

Job description

Dunamis Organization Services is a human resources consultancy specializing in people and organizational transformation in Indonesia. Established in 1991, our mission is \"enable greatness in people and organizations\" by delivering transformational results that drive sustainable change and competitive advantage. We provide world-class solutions in leadership, productivity, sales performance, and human capital systems. As the official licensee of FranklinCovey Co. and Crucial Learning, we are committed to equipping clients with the tools, training, and methodologies needed to excel. Our clients span multinational corporations, government bodies, and educational institutions across Indonesia.

Dunamis Organization Services is seeking a professional and results-driven Telemarketer to support the growth of our Public Program business. This role plays a critical part in driving revenue generation through structured telesales activities, while ensuring high-quality client engagement and accurate pipeline development.

Why Join Dunamis Organization Services

• Opportunity to contribute to a reputable Human Capital consulting firm
• Exposure to corporate clients across various industries
• Professional working environment with a focus on performance and development
• Clear expectations, structured processes, and measurable outcomes

Role Overview

The Telemarketer is responsible for executing telesales initiatives, engaging prospective clients, and supporting the development of a qualified sales pipeline. The role requires a disciplined, target-oriented individual who can communicate effectively, build rapport with clients, and consistently follow through on sales opportunities.

Key Responsibilities

• Execute outbound telesales activities to promote Public Program offerings to prospective clients
• Achieve individual revenue and performance targets in alignment with company objectives
• Maintain and update client and prospect databases with accurate and complete information
• Identify and document client needs to support further engagement by the sales team
• Conduct follow-up activities on marketing campaigns, including email outreach
• Provide clear and professional information regarding program details, schedules, and participation
• Handle client inquiries and respond appropriately to questions and objections
• Coordinate with internal stakeholders to ensure effective lead management and conversion
• Ensure proper registration and documentation of participants in accordance with company procedures

Qualification

• Minimum Diploma or Bachelor’s Degree in any discipline (preferably Communication, Marketing, or Business Administration)
• 1–2 years of relevant experience in Telemarketing, Telesales, or Customer Service
• Demonstrated ability to communicate effectively and influence client decisions
• Strong achievement orientation with the ability to work under defined targets
• Good interpersonal skills and the ability to build professional relationships
• Proactive, disciplined, and detail-oriented in managing client data and follow-up activities
• Ability to handle objections professionally and maintain a positive client experience