Our Technology Business Unit is looking for an experienced and commercially driven Sales Account Manager to strengthen our growing team. The role will be responsible for managing key customer relationships, driving sales growth, and identifying new business opportunities across our technology solutions and services.
Key Responsibilities
- Develop and maintain strong relationships with existing clients and key accounts.
- Identify and pursue new business opportunities to achieve sales and revenue targets.
- Understand clients' business needs and provide appropriate technology solutions.
- Manage the end-to-end sales process, from lead generation and proposal development through negotiation and closing.
- Prepare and deliver compelling sales presentations, proposals, and commercial offerings.
- Collaborate with internal teams, including Pre-Sales, Solution, Product, and Operations, to deliver the right solutions to customers.
- Monitor account performance, sales pipeline, and revenue forecasts.
- Conduct market and competitor analysis to identify potential opportunities and market trends.
- Ensure high levels of customer satisfaction and identify opportunities for account expansion, upselling, and cross-selling.
- Maintain accurate and up-to-date customer and sales information in the company's CRM system.
Requirements
- Bachelor's degree in Business, Marketing, Information Technology, Engineering, or a related field.
- Minimum 3-5 years of experience in B2B sales, account management, or business development, preferably within the technology, IT services, SaaS, or digital solutions industry.
- Proven track record of achieving sales targets and developing new accounts.
- Strong understanding of consultative selling and solution-based sales approaches.
- Excellent communication, negotiation, presentation, and relationship-building skills.
- Strong commercial acumen with the ability to understand customer business challenges and translate them into technology solutions.
- Able to work independently while collaborating effectively with cross-functional teams.
- Proficient in English, both written and spoken.
- Willing to travel for client meetings and business development activities when required.
Preferred Qualifications
- Experience handling enterprise or corporate accounts.
- Existing network across relevant industries or enterprise clients.
- Experience selling technology solutions, cloud services, software, data solutions, or other B2B technology products.
- Strong understanding of the Indonesian technology and digital business landscape.