Technology Account Manager

Lippo Indonesia; Jakarta Utara; On-site; IDR 96,000,000 - 200,000,000; Full time

Job summary

An experienced Sales Account Manager is sought to drive growth across technology solutions and services. The role focuses on strengthening client relationships, identifying new opportunities, and delivering consultative technology proposals to customers in a fast-paced environment.

Responsibilities include managing the sales cycle end-to-end, collaborating with internal teams, and maintaining accurate CRM data while pursuing expansion and revenue targets.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• 3–5 years of B2B sales/account management experience in tech or SaaS preferred.
• Proven track record of meeting or exceeding sales targets.

Responsibilities

• Develop and manage key client relationships and accounts.
• Identify and pursue new business opportunities to hit sales targets.
• Understand client needs and propose technology solutions.
• Lead end-to-end sales process from lead to closing.
• Prepare compelling proposals and presentations for clients.
• Collaborate with Pre-Sales, Product, and Operations to deliver solutions.
• Monitor pipelines, forecast revenue, and report on performance.
• Analyze market trends to identify opportunities and risks.
• Drive upsell and cross-sell within existing accounts.
• Maintain accurate client and deal information in the CRM.

Skills

Account Management

B2B Sales

Consultative Selling

Relationship Building

Education

Bachelor's degree

Tools

CRM (Salesforce)

Job description

Sales Account Manager

Our Technology Business Unit is looking for an experienced and commercially driven Sales Account Manager to strengthen our growing team. The role will be responsible for managing key customer relationships, driving sales growth, and identifying new business opportunities across our technology solutions and services.

Key Responsibilities

• Develop and maintain strong relationships with existing clients and key accounts.
• Identify and pursue new business opportunities to achieve sales and revenue targets.
• Understand clients’ business needs and provide appropriate technology solutions.
• Manage the end-to-end sales process, from lead generation and proposal development through negotiation and closing.
• Prepare and deliver compelling sales presentations, proposals, and commercial offerings.
• Collaborate with internal teams, including Pre-Sales, Solution, Product, and Operations, to deliver the right solutions to customers.
• Monitor account performance, sales pipeline, and revenue forecasts.
• Conduct market and competitor analysis to identify potential opportunities and market trends.
• Ensure high levels of customer satisfaction and identify opportunities for account expansion, upselling, and cross-selling.
• Maintain accurate and up-to-date customer and sales information in the company’s CRM system.

Requirements

• Bachelor’s degree in Business, Marketing, Information Technology, Engineering, or a related field.
• Minimum 3–5 years of experience in B2B sales, account management, or business development, preferably within the technology, IT services, SaaS, or digital solutions industry.
• Proven track record of achieving sales targets and developing new accounts.
• Strong understanding of consultative selling and solution-based sales approaches.
• Excellent communication, negotiation, presentation, and relationship-building skills.
• Strong commercial acumen with the ability to understand customer business challenges and translate them into technology solutions.
• Able to work independently while collaborating effectively with cross-functional teams.
• Proficient in English, both written and spoken.
• Willing to travel for client meetings and business development activities when required.

Preferred Qualifications

• Experience handling enterprise or corporate accounts.
• Existing network across relevant industries or enterprise clients.
• Experience selling technology solutions, cloud services, software, data solutions, or other B2B technology products.
• Strong understanding of the Indonesian technology and digital business landscape.